Altigen IP 705 Phone will not connect to a altiware 5.0a system
I have a altiware 5.0a system and am trying to setup a IP705 phone on the same network. As far as i know the server is correctly setup as is the phone but when the phone boots it says registering and then says press #27 [enter]. Doing this restarts the cycle again. Any ideas?
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IP address conflict occurs when two or more computers on the same LAN network end up with the same IP address. When this occurs, both computers end up not being able to connect to network.There are a few ways in which this problem can be fixed.If it is Static IP request your ISP for a change of IP.If it is a Dynamic IP you can try resetting your modem by switching ON and OFF the modem or open the command prompt and type "ipconfig /release," which dumps the automatic address it had, and then "ipconfig /renew," which gets a new address.To check for the change in IP you can visit http://www.ip-details.com which gives your public IP when you visit the site. IP-Details.com
Alright I have good news and bad news the good news is: if you remove your IP Phones the setup will work again. Once it is working plug in one of your IP phones with Laptop plugged into the bridge. Once the IP phone is connected test if the Laptop remains connected. The use another Laptop with crossover cable to connect it to the IP Phone one question (is the IP Phone acting as a bridge between the OTC Router and the Laptop?)If it is it can pull an IP address if the OTC Router is a router and the IP phone is acting as a routed interface bridge. Once you get this to work duplicate the setup for the rest of you IP phones and laptops.
BTW you do realize you are pummeling the router with RTP/UDP packets?
I hope this helps
The phones aren't on the system. You have to make sure to turn on "Auto Discover Telephones" under the system settings, system configuration tab within "tab to it" (on 5.0 and older software) and System wide settings, auto discovery with newer software. If the phones are plugged into the same network as the phone system, the phones will automatically come up with extensions.
sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin.
hope that clarifies things a little.
You need an application called CDR or Call Detail Reporting. It comes free with every AltiGen server. If you let me know what verison of the AltiGen Software you are on I can send you a link to download it.
Try to manually reset the phone - **#"Settings" (this will unlock the configuration) + Network + menu under number "33" - erase the configuration. Then the phone configuration will be erased. Also you can manually set IP address and TFTP server