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The manual indicates that it should show charging as soon as connected, and takes three hours to charge. I have found that on some devices, this does not happen, and it takes a few minutes for the device to get enough charge into the battery to start up. This especially from new, or if left for a long while. Try giving it a long charge, six hours is recommended by some manufacturers, using the same type of battery. leave your computer on, it won't hurt it, as the USB ports, only supply power when it's on.
If it does not work then, as you have only just bought it, take it back.
What i would recommend you to do is to uninstall the device and
reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware
then device manager...look for the sansa device..it usually located
under portable device..if its not showing there i would recommend you
to look for under disk drives
and see if its there..right click on the device and click on
uninstall...after you unintall it unplug your device from the
computer....Then follow this link below to download
.Then check the mode of yuor device to make sure it sunder MTP not
msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media
player click on tools, options and click under privacy...clear the
history and caches...after you finish you can plug the device on the
back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player
to 11 even though you have done that already..and try to reconnect your
device..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you.. Please rate accordingly Thank you Computerre
I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else
Do you have media player 11 installed? It wont work with media player 11.
Also make sure you have no traces of media player 11. When you roll back from 11 to 10 it still leaves a trace of media player 11. Check your add/remove programme setttings carefully to make sure there is no reference to media player 11. If there was and you have removed it, restart your computer.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
i had a similar problem (would not load driver) and was able to solve with the following:
1. install version 10 or greater of windows media player.
2. in Device Manager (hardware tab on System in Control Panel) right click the ? Samsung YP-T7J and pick update driver
3. Select No, not this time, Next>
4. Install from a list...., Next>
5. Don't search, I will choose.., Next>
6. Select Portable Devices, Next>
7. Select MTP Device, Next>
8. The drivers are copied and the device is recognized. There are other prompts depending on your media player config, but only pertains to how the device is handled.