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This sounds like the text function is turned on in the closed captioning part of the menu. If the remote has a separate captioning button press that until captioning and text are off. Otherwise the caption/text settings are in the customer menu. Go into the menu to the captioning options & shut captioning/text off and see if this corrects your problem.
checked the vedeo section of the main PCB of the unit, maybe some defective parts, try to look the back of the picture tube if theres a light, if none, cheke also the horizontal section, especially the flyback transformer
you must enter the factory service mode, and re-setting the code of EEPROM use the remocon to enter the service menu.. here press on the remocon picture mode and display to see on the screen the service menu.. let me know if it is go on.