Question about Lucent PARTNER18 Corded Phone

3 Answers

Partner 18 phone has long distance blocked

We have a partner 18 phone that does not have the small display screen at the top. It is blocked for long distance and the person that did that is not working here any longer. The manual that I found online describes pressing buttons that aren't on this phone. How can I take the long distance block off this phone?

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  • ywcaduluth Nov 20, 2008

    When we dial just the "1" in front of a long distance number, we get a beeping noise. This also means we can't dial 1-800 numbers either...

  • ywcaduluth Nov 21, 2008

    None of the phones have a display...

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3 Answers

You need a display phone. At this point I would call in a vendor, but let them know you do not have a programming phone and that they will need one.

Posted on Nov 21, 2008

OK, the system is blocking all "1+" dialing.
Does extension 10 or 11 have a display phone?

We need 10 or 11 to have a display phone for programming.

Posted on Nov 20, 2008

There are a bunch of ways to accomplish this.

FIRST. When you say you cant dial long distance. What happens when you do? Do you get an error tone from the phone system? Or do you get a recording saying you cant dial long distance?

If you get an error tone, there are still a few ways to make this happen, so report back.

Posted on Nov 20, 2008

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1 Answer

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To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
  1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
  2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
  3. Select the Button Programming button. The Button Programming window appears for the selected extension.
  4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
  5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
  6. Select the Caller ID Name Display button.
  7. When you are finished, select the OK button.
  8. Repeat steps 5 to 7 to program other buttons for this extension.

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No reply in a long time.
Closing

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