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My Acer laptop computer frequently fails to respond to a programme and I have to press the on/off button. Also a dark shadow flicks on and off and the left side of the screen. Is this a software or hardware problem, as I have an extended warranty, but was told to check out whether this is a software problem before sending the computer to Auckland.

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Which program are we talking about ?
i think this is nothing but a spyware issue
plz respond back

Posted on Nov 14, 2008


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My PC with Vista Home Basic is slow and frequently programs and webpages will not load and the messages ..this webpage cannot be displayed orprogram not responding appear.

I would download Advanced System Care including their Malware fighter, (All free programmes). Use their Uninstal programme to remove AVG.
Let ASC run all of the tasks.
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AVG is a waste of time compared to the other programmes out there. Makes your computer hang and run very slowly.

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Unlock child lock

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      Open the Acer laptop and turn it on. Allow the user to complete all startup procedures before pressing any buttons on the keyboard.

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      Locate the "Windows" button. It is located on the bottom left-hand side of the keyboard and has a dark circle with a little waving flag inside. Locate the "L" button as well.

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Oct 24, 2013 | Acer Computers & Internet

1 Answer

When I open my laptop, I have to press F2 but could not enter the bios, the screen becomes dark and went straight to windows. what should I do.

From the symptoms, it could be a faulty keyboard -

First though, are you pressing the F2 key soon enough?
I'd turn on the notebook and then start pressing the F2 key repeatedly.

If that fails, I'd borrow an external USB keyboard to test it with first and see if it does the same thing....

Often, if the keyboard has had something spilt in it, or it has come loose, of just failed, the keyboard will not respond to any input.

If, under windows, the keyboard works fine, then that may not be the issue... if it fails under windows, you'll probably need to replace the keyboard - usually pretty easy and cheap enough to do.

"the screen becomes dark" - too dark to see? or just dimmer, as if you took out the battery charger?
if you cannot see it at all, or just barely see it - the screen inverter may have gone, or the backlight in the lcd panel, or the cable from the mainboard to the inverter...

If you are still having trouble, feel free to provide some more info re describing the dark screen issue...

Hope this info helps.

May 21, 2012 | Acer Computers & Internet

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My acer aspire 3539 laptop has a persistent black shadow appearing on the lower right of the screen and when pressed upon there isn't any liquid effect unlike the other parts.. please help!

1.Since darks are persistent,the LED backlights are problem.If it still has time left on the warranty, ask for replacement.Else call technician and replace LED backlights only.
If this helpful, please give a testimonial and vote by pressing button thumbs up.
Sincerely, Thiyaga

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Sorry for my English but I speak Spanish, well the point is that my computer intel cpu samsung windows 7 (R) Core (TM) has failed, while playing a game on it, it will hit and did not respond, then turn it...

restart your compter
During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart
or you might try
During the boot process tap the f8 button three times this will boot into safe mode where the only things
working will be your mouse and keyboard enabling you to attempt to repair your computer
hope this helps:

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My acer laptop curser not moving

Press Ctrl + Del + Alt keys at the same time. This brings up the Task Manager. Close any process that is not responding and freezing the computer. If all else fails press your computer power button and keep pressing until it restarts, hopefully normally.

Jan 16, 2011 | Computers & Internet

1 Answer

The monitor of my acer laptop 5710 is black and not respond

Acer Laptops Have A Screen Button On F5 And You Have To Hold Down The Function Button And Press F5. I Have A Acer Laptop To And If This Doesnt Help Please E-Mail Me And I Will See What I Can Do.

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With the power cord plugged in, the laptop screen goes dark as soon as the Acer logo goes dark and the computer apparently turns itself off. Could this be related to the battery failing? This computer is...

If the power cable is plugged in I doub it would be battery related. To completely rule the battery out though you could remove it and then try boot up just using the mains power.

It could be the power supply which is causing the problem. The best way to determine if that is the problem is to try using a different power supply.

If you press esc when you first turn the computer on you will see the POST dialog running in the background. This may help you determine which point the boot is failing.

Mar 17, 2009 | Acer Aspire 5500 5570-2609 Laptop

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Mouse and keyboard hangs while system still runs in monitor.

try this...

Use Acer eRecovery or your eRecovery Disc. If you do not have eRecovery, you may buy it from acer for $30.

Use your "Upgrade you Vista Experience" CD, reinstall Windows, (Use your Product Key and Activate Windows, I recommend using Phone) and download the drivers for your computer (Windows should find most drivers.

To backup your files, use a USB Thumb drive, start in safe mode and copy the files to the thumb drive. (To start in safemode, restart your computer, after you see the Acer Splash screen, press F8 until you see a menu. Using your keyboard, navigate to Safe Mode. Windows should start now. If Safe Mode does not work, you can't backup your files easily unless you run your HDD in another computer as a Slave.

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Take the battery out, press and hold power button for 10 secs, and try again, otherwise you need to call the manufacture for an RMA request.

Jul 28, 2008 | Acer Aspire 5100 Notebook

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