Question about Ricoh FAX5000L Plain Paper Laser

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Toner on received faxes thick and rubs off all over hands

Every time we receive a fax it seems as though the toner is thick or not dry and it gets all over the hands and sometimes our clothes. I have never experienced this problem w/a fax machine before. Please help!

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You have aa broken spring on your fuser unit...no pressure for the two rollers.

Posted on Nov 14, 2008

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There is a smudged side on the fax when it comes across. I have changed the toner and shaken the toner up the smudge still comes back in the same place on the fax


If this smudge is showing up on the faxes you are RECEIVING and you have changed the toner then the next most likely cause is a fuser problem. This is especially true if the smudged area feels gritty or the toner rubs off the page in the smudged area. If this is the case then you need to replace the fusing unit or have a local repair place replace the fuser "film" on your fuser unit.
Good Luck and Thank You for using Fixya.

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Make a copy of something to tell if you have a bad toner cartridge

Feb 04, 2010 | Panasonic Panafax UF-790 Plain Paper Laser...

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Our faxes are being received with a large/thick


Look on the glass where the scanner is and sometimes a lot of White out gets stuck on the glass, clean with windex and dry good.

If it's a lazer fax, look on the rollers for toner build up around the fuser section. Clean with Alcohol.

Oct 16, 2009 | Fax Machines

1 Answer

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It sounds like the faxes memory is full, either from receiving or transmitting faxes, try turning it off and on again, the fax might just need to recognize you have installed a net toner cartridge.

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Even though the toner was shown at 1/2, I had the fax machine operator install a new cartridge. Problem solved!

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I bet your incoming pages are clean right? The Laser is not used for outgoing faxes.
Lift up your document feeder and clean the scanner glass that the documents are scanned across

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1 Answer

Can't receive fax but can send fax


I have a feeling that it is a re-manufactured or compatible cartridge??
There is a fuse that needs to be replaced on this unit. it blows when the cartridge is installed to reset the machine. If the fuse has not been replaced or is defective the machine will not recognize the new unit.

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1 Answer

Low toner message


sounds like you have a bent toner sensor. turn the machine off and take the toner out and place on the side

what you could try to do is grab a piece of paper fold it in 4 like so
__ __
|__|__| __
|__|__| then rip one piece like so |__|

then rip one piece off and fold that 5 times over it self.

look into where the toner goes in the middle you will see a silver bracket with a black round piece of plastic on the top left conner you need to put that piece of paper under that coner where the black circle is and turn the machine back on then put the toner in.

if this does not work you need a tech to look at it

Dec 04, 2008 | Panasonic Panafax UF-790 Plain Paper Laser...

1 Answer

Fax machine problem


You need to use the [MENU], [< >] and [ENTER] keys to browse through the unit's menu. Find and enter the "System Setup" menu and then search for the "Ignore Toner" option. Press [ENTER] and change the setting to "ON". Press [ENTER to confirm, the, [STOP/CLEAR] to get out of the menu system. The unit should start printing all faxes in memory.

Be blessed.

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1 Answer

Toner Cartridge reading has empty but have replaced toner


Try to see in the software if there is any reset option for the toner.

Nov 06, 2007 | Ricoh FAX2500L Plain Paper Laser

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