Toner on received faxes thick and rubs off all over hands
Every time we receive a fax it seems as though the toner is thick or not dry and it gets all over the hands and sometimes our clothes. I have never experienced this problem w/a fax machine before. Please help!
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If this smudge is showing up on the faxes you are RECEIVING and you have changed the toner then the next most likely cause is a fuser problem. This is especially true if the smudged area feels gritty or the toner rubs off the page in the smudged area. If this is the case then you need to replace the fusing unit or have a local repair place replace the fuser "film" on your fuser unit.
Good Luck and Thank You for using Fixya.
I have a feeling that it is a re-manufactured or compatible cartridge?? There
is a fuse that needs to be replaced on this unit. it blows when the
cartridge is installed to reset the machine. If the fuse has not been
replaced or is defective the machine will not recognize the new unit.
sounds like you have a bent toner sensor. turn the machine off and take the toner out and place on the side
what you could try to do is grab a piece of paper fold it in 4 like so __ __ |__|__| __ |__|__| then rip one piece like so |__|
then rip one piece off and fold that 5 times over it self.
look into where the toner goes in the middle you will see a silver bracket with a black round piece of plastic on the top left conner you need to put that piece of paper under that coner where the black circle is and turn the machine back on then put the toner in.
if this does not work you need a tech to look at it
You need to use the [MENU], [< >] and [ENTER] keys to browse through the unit's menu. Find and enter the "System Setup" menu and then search for the "Ignore Toner" option. Press [ENTER] and change the setting to "ON". Press [ENTER to confirm, the, [STOP/CLEAR] to get out of the menu system. The unit should start printing all faxes in memory.