Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Sansa c250 MP3 audio problem

I've had my Sansa c250 MP3 for about 10 months, and it recently has given me audio problems. I first thought my headphones were going bad because one earpiece would cut out, leaving only music in the other ear. I have followed this now, and it is random. It's not the same song, and it varies between ears, or both ears going out at once. Always when the next song starts, both ears come back on. Is this a problem with the Sansa, and if so, how can I fix it? Also, the problem can happen on one song, then when that song is played again, it doesn't happen. Any help is appreciated. The unit has never been dropped or abused.

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  • copiiphotog1 Nov 15, 2008

    Nothing yet. I'm going to try and resync some of the albums and see if it happens to be corrupt files. I don't know why they would go corrupt on me, but it's the only thing I can think of right now. Are you experiencing the same?

  • Anonymous Dec 03, 2008

    I have the same proble, the other day it got back to normal when I synced in a normal song but now its having the same problems. I'll try the same thing.

  • Anonymous Dec 20, 2008

    My Player has the same problem, but at first it was only out of one ear. Then, i couldnt hear anything at all unless i wiggled the headphone plug in the jack. Now it wont even sound at all! Any solution will be appreciated

  • clarisha Dec 27, 2008

    I had the same issue with the first Sandisk that I owned. I contacted Sansa and they said it was an issue with some type of connector in the headphone jack so they sent me a new Sandisk since my 1 year warranty had not expired. I received my replacement Sandisk in 07/2008 and guess what? My replacement started having the same issue yesterday of only playing through 1 earbud or the other regardless of which headphones I use. I contacted Sansa today and they informed me that since my 1 year warranty on my originally purchased Sandisk was up, they would not replace the replacement player regardless of the fact that this was a different unit than I originally purchased. The warranty is based off the originally purchased Sandisk and not the replacement. Needless to say I will not be purchasing another Sansa product.

  • Kitty Jan 09, 2009

    Ugh..mine does the same thing.
    My warranty is out and I paid alot for it.
    I'm through with Sansa.


  • Anonymous Jan 20, 2009

    Sound has been coming out of only 1 ear for a while. The only way I can fix it is by wiggling the jack, leading me to believe that there is a hardware issue.

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Posted on Nov 15, 2008

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