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Gateway MP6954 laptop running XP with all updates won't boot. It gets to the Windows XP screen and stays there looking like it wants to boot up never does. Help DG

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  • dennisg63 Nov 16, 2008

    I ended up using the recovery option Gateway offers that did comes up on power up. (Key F11). Re-formatted the entire hard drive, re-loaded Windows (XP Media) and had to reload all of the software programs again. Lost all data that was on that hard drive (had most of the data files backed up on to a Maxtor external drive.)

    Very long process, but all seems well for now.



    I will do a check disk anyhow and thanks for your post.



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Open and check the ROM...remove any CD if there is...if not

Try to repair the OS...use you Xp CD boot of the CD...select check disk with repair options

keep me posted

Posted on Nov 14, 2008

  • Asish Sharma
    Asish Sharma Nov 17, 2008

    Please dont forget to vote

    cheers


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Posted on Jan 02, 2017

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I have a Gateway computer desktop I rebooted it to factory settings running service pack 2 Windows XP no computer will not update from Windows Update site or download anything


Since April 2014 Microsoft ended support for Windows XP and that means no more updates for Windows.
You still can get from Microsoft's websites some of the updates and pacthes but you should look for specific files. As there are about 150 updates, I have way to help you giving the listing and anyway it would be some enless job to do. Maybe your best option should be to get Windows XP SP3 with all latest updates at some forum.
Anyway, keeping legal, if you reinstalled XP SP2 you should download and install SP3
Windows XP Service Pack 3 Network Installation Package for IT...

Windows Update still migth be usefult to get updates for MS Office 2007 and upwards, Windows Defender, etc..

You should forget about using Internet Explorer 8, it is obsolete by now and no way to update it. IE9 won't run on XP. So, far best option is Firefox

Elige el navegador independiente

Jun 12, 2015 | Gateway Computers & Internet

Tip

How-to repair Windows XP, How to Perform an In-Place Upgrade


One of the best kept secrets of Windows XP is it's built in repair feature!

In previous versions of Windows, correcting an operating system error, or installing a new motherboard, usually meant formating and reinstalling, resulting in loss of all data. Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!

Why would I want to reinstall Windows XP?
1) Can't start Windows XP in safe mode.
2) You have problems caused by a recently installed system update (Windows Update, hotfix, Windows XP service pack, or Microsoft Internet Explorer update).
3) Your problems can't be solved with system restore, or you can't access system restore.
4) You've installed a new motherboard, or made other major hardware changes and need to reinstall Windows.


Let's get started!

Step 1: Rule out hardware issues. Windows Repair will only fix software problems. Hardware issues can also cause boot problems (i.e. bad hard drive, memory, CPU, or power supply).

Step 2: Backup. It's always a good idea to backup your important data before making changes to Windows XP. Relax, if you follow these instructions your data will be perfectly safe.

Step 3: Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD. Can't boot from your CD? Please see the note at the bottom of this page (Configuring Your Computer to Boot from CD).

Step 4: A blue screen will appear and begin loading Windows XP Setup from the CD.

Note: RAID/SCSI/Unsupported UDMA users:
You will be prompted to "press F6 to install any third party SCSI or RAID drivers". Most users will not have to press F6, but if you are running RAID, SCSI or unsupported UDMA controllers, then you will have to have your controller drivers on a floppy disk. If you are unsure whether you have RAID/SCSI, then simply let the CD load without pressing F6.

When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select Recovery Console.

c9602f1.gif


One of the best kept secrets of Windows XP is it's built in repair feature!

In previous versions of Windows, correcting an operating system error, or installing a new motherboard, usually meant formating and reinstalling, resulting in loss of all data. Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!

Note: The system repair function will remove any updates you have previously installed that are not included on the CD. Drivers will also be reverted to their original XP versions, as well as some settings (network & performance settings may sometimes be reset to their defaults). It may be necessary to reactivate your Windows XP as well. When finished, you will have to download all of the updates from Microsoft Windows Update, because they are all replaced during repair.

Why would I want to reinstall Windows XP?
1) Can't start Windows XP in safe mode.
2) You have problems caused by a recently installed system update (Windows Update, hotfix, Windows XP service pack, or Microsoft Internet Explorer update).
3) Your problems can't be solved with system restore, or you can't access system restore.
4) You've installed a new motherboard, or made other major hardware changes and need to reinstall Windows.

Let's get started!

Step 1: Rule out hardware issues. Windows Repair will only fix software problems. Hardware issues can also cause boot problems (i.e. bad hard drive, memory, CPU, or power supply).

Step 2: Backup. It's always a good idea to backup your important data before making changes to Windows XP. Relax, if you follow these instructions your data will be perfectly safe.

Step 3: Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD. Can't boot from your CD? Please see the note at the bottom of this page (Configuring Your Computer to Boot from CD).

Step 4: A blue screen will appear and begin loading Windows XP Setup from the CD.

Note: RAID/SCSI/Unsupported UDMA users:
You will be prompted to "press F6 to install any third party SCSI or RAID drivers". Most users will not have to press F6, but if you are running RAID, SCSI or unsupported UDMA controllers, then you will have to have your controller drivers on a floppy disk. If you are unsure whether you have RAID/SCSI, then simply let the CD load without pressing F6.

When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select Recovery Console.

xpwelcome.gif
When presented with the screen below. press the F8 key to continue
53e63d0.gif

Next, Windows Setup will find existing Windows XP installations. You will be asked to repair an existing XP installation, or install a fresh copy of Windows XP.

If no installations are found, then you will not be given the option to repair. This may happen if the data or partition on your drive is too corrupted.

Note: If you install a fresh copy, all data on that partition will be lost!

6b4d6fc.gif

Your almost finished! Windows XP will appear to be installing itself for the first time, but it will retain all of your data and settings. Just follow the prompts, and have your CD-KEY ready if needed.

Do you have more than one system, or lost your CD-KEY? Visit the keyfinder page to retrieve your CD-KEY.

Update: Due to the proliferation of the Blaster and Welchia Worm/Virus be aware that a Repair Install will leave your system vulnerable. You can get infected within seconds. Do not go on line until you have enabled XP's firewall first.

Remember to run Windows Update! (install critical updates first)

Configuring Your Computer to Boot from CD

Many computers are not configured to boot from the CDROM. If you cannot boot from the CDROM, this is probably due to the boot order of your devices being incorrect. You can change this in the BIOS.

You enter the BIOS from the first screen you see when you turn your computer on. To enter your BIOS, most users here will press the DEL key.

Most Dell, Toshiba, Gateway, Sony & HP systems will press F2.

Compaq users will usually have to press F10.

IBM typically uses F1 or F2.

Other brands may have different keys to press to enter setup, F1, F2, Del, Tab and CTRL+S. If possible see the manual for your computer or motherboard. Also, the BIOS will usually display which button to press to "enter setup" during POST (if it flashes by too fast, press the Pause key).

When you enter the BIOS setup, you need to change the boot order. The CDROM should be setup before the Hard Drive. Each BIOS is different, but here is an example:

ffa6397.gif



on Jun 18, 2010 | Computers & Internet

2 Answers

My computer works in safe mode, but it won't finish booting up in reg. mode. It locks up in the middle of starting and goes from a black bakground to a green one and it stops/freezes. It started doing...


Boot into safe mode, go to the start menu, all programs, Accessories, system tools, click system restore. Try restoring your computer to a date earllyer thin the installed sp3. Best wishes. Good luck.

Have a nice day!

Aug 23, 2011 | Gateway GM5048 (6304) PC Desktop

2 Answers

My Gateway Profile 5.5 is running Windows XP and it boots up, and gets past the windows XP display and then goes to a black screen. The mouse arrow is still visible when the black screen pops up, but it...


Try the fix I've described in this link:
http://www.fixya.com/support/r4501608-when_windows_xp_start_primary_fix
if that doesn't work, try this next one:
http://www.fixya.com/support/r4501848-when_windows_xp_start_secondary_fix

You can also try to start the computer in safe mode and do a system restore back to when you know it was working. (Just a hint--try this first!!!!)

Aug 02, 2011 | Gateway Profile 5.5 PC Desktop

1 Answer

I have a gateway 835gm and when i turn it on. It wont go pass the windows xp screen. it just keeps re-booting.


If you have a windows boot cd, use it to get to the first boot screen where it asks you if you want to repair it or install XP. Try repair first and run check disk. If this doesnt work, then instead of pushing repair, press ENTER and do a reinstallation repair.

If you dont have a windows boot cd then you can download this ISO and burn it to a CD. It will boot and allow you to have a lot of diagnostic programs.

http://www.ubcd4win.com/index.htm

Go to this site and make a bootable cd. Once you have made it, go to the diagnostic category for hard drives. Run check disk first, then run the other ones if necessary. If it is a problem with the fileing system, then one of these tools will probably fix it.

Jul 21, 2009 | Gateway Computers & Internet

1 Answer

Gateway desktop 700xl computer stops at the logo screen and stops


I presume that your logo screen reads 'windows xp'. If so, there might be a problem with one of your startup drivers. Try to boot the computer in safe mode and uninstall any recently installed hardware or software and try to boot it up. It may be a virus also. So update your antivirus and run a complete scan. To boot in safe mode, hold F8 key when you're switching on your computer. you should see a screen which would give you the boot up options. Select "Safe mode with networking". This option lets you browse the internet from safe mode in case you need to.

Regards

Mar 16, 2009 | Computers & Internet

1 Answer

I have a Gateway Desktop PC.(831GM) I used Internet Explorer as my browser and now I can't access it. My ISP is Verizon and they tried to re-set my computer to the original default settings but we still...


You may need to put your model number in gateways website and download the drivers to a thumb drive or burn to a cd before attempting this.

The fastest resolution to this problem is to take a respective windows disk (make sure you check your key on the side of the tower and see if it says xp home or xp professional) whichever you have get a windows disk the same as this and boot from the windows disk first it will ask you if you want to boot from cd press any key do so. then it will load drivers. it will then ask you if you want to load the recovery console or if you want to install windows, press what key it says for installing windows. it will then check for previous versions of windows xp on the computer. eventually it will pop-up with a license agreement, press F8 to accept. then if you used the appropriate disc (XP or PRO) it will then ask if you want to repair the previous installation of windows. press r for repair. it will then begin the repair copying files then rebooting. do not remove the disc and do not hit a key when it asks if you want to boot from the cd rom at this point. it will do it's thing for about 2-5 minutes. at this point it will ask for a license key which you will type in from your key located on the outside of the case. hit enter it will continue, if it has a question about network settings tell it to use defualt. if any other pop-ups appear between now and reboot cancel the pop-up. it will reboot and again do not boot from the cd let it time out, and done you will be in windows xp. install all drivers needed and run automatic updates if auto updates do not work google: automatic update repair batch file. there are a few out there that will auto clear the cache for updates. after running it for a while and a couple more reboots then updates will function properly.

Jul 02, 2008 | Gateway Computers & Internet

1 Answer

Computer won't boot up...


booting files corrupted try to boot by inserting windows 98 bootable cd or windows xp bootable cd

Dec 03, 2007 | Gateway GT4016 Desktop PC

1 Answer

Flashing Green Light next to voltage switch


For problem #1 there is a MBR (Master Boot Record) problem, meaning that Windows is unable to find Windows. This can either be a software problem or a hard disk failure. If you have your Windows XP disc boot up with it in your cd drive and when it starts press 'R' for repair as this wil repair system files and you will not lose any settings or doc's. When you are running go to your hard disk drive manufacturer and run a diagnosis and repair if neccassary. Problem #2 should sort itself out if left unplugged from the mains supply and the power supply unit for 15 mins or so. If not there is a power supply that needs replacing.

Nov 06, 2006 | Gateway 505GR PC Desktop

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