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Thomson TopupTV DV3 160 will not record programmes

Unfortunately since my Grandaughter enjoyed using remote control unsupervised I can no longer record. HELP

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Purchase one of the automatic searching programmable remotes. Make sure that it is a remote that can search and not one that only has a list. I found that a lot of inexpensive ones (less than £20) do get to work some basic functions - recording included. The usual way to set these up is to set the device you want to control to on and set the remote to search for the code. When the device turns off you will have found a code which you store - please note that there maybe multiple codes that work with a device and it is just a matter of trying each reactive code in turn for the closest functionality. In other words some codes might appear to change channels give menus but not work with the coloured buttons whereas another code later on the sequence might do everything. So its a long process to ensure you have the right code, but once its found - you have a remote again. It can also be setup to run multiple devices - so one control does the lot!

Posted on Jan 11, 2009

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Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


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We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

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