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Re: sansa connect is frozen
Somewhere there may be a very small hole in the player into which you can push a non metallic pin and hold it for 30 seconds and it should reset, if you have no hole try holding the power button on for 45 seconds.
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Hi,the Sansa is a portable media player made by SanDisk. As with all portable media players, there may come a time when your Sansa freezes up for one reason or another. This can be incredibly frustrating. Fortunately, there are a handful of different methods you can use to unfreeze the player.
Wait for the battery in the Sansa to die completely. Once the battery is dead, you can plug the Sansa into your computer and download a firmware update for your particular model (see Resources below). You can also remove the battery from the Sansa if you want to speed up the process.
Plug the Sansa back into your computer. If the computer recognizes the device, the player should begin charging right away. This will unfreeze your Sansa.
Hold the power button down for roughly 10-20 seconds. The Sansa should turn off. Wait a few seconds and then turn the player back on.
Hold down the center button and the menu button at the same time. Do this for up to 30 seconds while watching the display screen.
Well first of all you can try the following steps - 1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again. 2. Go to the Sansa website and download the "Sansa Firmware Updater." 3. Select "Run" when the updater installs. (Installation will take less than two minutes.) 4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software. 5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.
Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
down to "Reset All," and select. You will be asked to confirm the
reset. Select "Yes." This option will simply allow you to reset the
language and location settings on your Sansa Clip. It will not erase
data from the clip. To do a complete factory restore, follow steps 4
the "Settings" menu, scroll down until you reach "Format" and then
select. You will be asked to confirm if you wish to format. Select
for the screen to say "Formatting Complete." You have now cleared all
the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip
a frozen Sansa Clip by pushing the power button up and holding it for
20 seconds. Release it, and then turn it on again.
Go to the Sansa website and download the "Sansa Firmware Updater."
Select "Run" when the updater installs. (Installation will take less than two minutes.)
for the Sansa Firmware Updater to run through its system test. It will
ask you to connect the Sansa Clip to the computer to update your
the Sansa Clip and then remove it from the computer when instructed. If
this process does not unfreeze your Sansa Clip, contact Sansa support
at the Sansa Firmware Updater website.
throw it against the wall because sandisk is aware of this problem and does nothing about it... they should replace them for free but they don't... race condition in that firmware screws the player up...