Question about HP DeskJet F380 All-In-One Printer

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F380 With windows Vista my product will print & copy but will not scan

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  • jmg501 Nov 17, 2008

    same problem

  • innocentkitt Jan 05, 2009

    i kept this printer when i bought my new notebook with windows vista basic, i didnt know the printer wouldnt work fully on here now i have changed the ink cartridge my printer wont print or anything now?

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With windows Vista my product will print & copy but will not scan and the drivers cd does not work with vista

Posted on Nov 20, 2008

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I want to scan from my HP deskjet F3000 to my sony vaio which has vista, I can print, but I cannot scan?


You can download drivers for HP Deskjet F380 for any operating system from the HP Support site:

Click here and select the Operating System you have (e.g. Windows Vista) Click "NEXT" and download the 'Driver-Production Installation software'.

Double-click the Driver File you have downloaded and follow the instructions on the screen. This will install the Printer and scanner drivers/ software.

Let me know if any further clarification/ assistance is required.

GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH

Mar 05, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

Printer hp deskjet f380


If you have Vista as your operating system, Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Acquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers.You can still scan with one of the following methods:
(Click here) workaround

Feb 10, 2010 | HP DeskJet F380 All-In-One InkJet Printer

2 Answers

Scanner


Try updating the drivers. Take this link to Hp and either enter model number and then operating system or let Hp detect your hardware and select drivers.

http://www.hp.com/#Support

Aug 27, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Hi,

Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

XP:
Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Vista:
1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.


With Regards.
Mike.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

I can print and copy, but not scan with HD F380 using Vista. Help


Ensure any program that came with the scanner is installed on the computer and running (open the program).

Jan 29, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

My printer cant scan and copy


Not sure what OS you are using, but make sure proper driver are install. Try read below link it might be helpful to resolve your problem
http://etech.maiila.com/hp-deskjet-f380-driver-manual-and-software-download-including-for-vista

Jan 16, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Problems with HP deskjet f380. Will not print... scans and copies


the system for vista and xp is near to similar. so just click the following links 1 by 1 and go through the instructions as you r missing any minor step to be followed in loading your printer How to load a printer on a pc step by step instructions
http://freepctech.com/pc/xp/xp00168.shtml
How to load a printer on a pc step by step instructions
http://kb.iu.edu/data/aksl.html
Installing a printer on a Windows 95/98 network
INSTALL THE PRINTER on a PC
ENABLE PRINTER SHARING
MARK the NEW PRINTER as a "Sharable" Printer
INSTALL THE PRINTER ON THE OTHER PCs
Troubleshooting Windows 95/98 networking problems
 
http://www.mcgill.ca/ncs/products/soho/networking/printer/
 
How to install a printer driver locally for a remote printer in Windows XP/ Windows 2000-
http://support.microsoft.com/kb/282842

Jan 06, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Hp deskjet f380 print and scan function copys with a wide black


clean the print heads and run clean cartridge utility from printer properties window.after that
disconnect the power and usb cable from the back of the printer and press and hold down the
power button for 30 sec and then reconnect the cables and try again...open the backdoor and
try to move the rollers in upward direction.

Nov 26, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

Hp psc 1350 all-in-one


Source: HP support

( Click link above to read complete article and instructions )

Introduction A full feature software and driver package for Windows Vista is not available for your product. However, the Windows Vista operating system installed on your computer contains a basic driver solution for your product. With the basic driver, the buttons on the product do not function and some of the advanced product features are not available. But you can still print, scan, and import and view images on a memory card, using the workaround procedures in this document. Use the following instructions to install the basic driver in Windows Vista, and then review the workaround procedures to use the available features for your product. Installing the printer driver When you connect the product to the computer, Windows Vista detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
  1. Turn the product on.
  2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.
  3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
Workaround procedures The basic driver in Windows Vista is sufficient for several functions. You can print from a software program, scan documents, and import and view images on a memory card. Printing Use these steps to print from a software program.
  1. Open the document to be printed in the software application in which it was created.
  2. Click File , and then click Print .
Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
  1. Click the Windows (c01367391.gif ) icon.

Oct 06, 2008 | HP PSC 1350 All-In-One Thermal Printer

9 Answers

HP Deskjet F380 All-in-One Compatible with vista


I had the same problem. I could print, but not scan.

However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
good luck

Nov 21, 2007 | HP DeskJet F380 All-In-One Printer

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