Question about Acer Aspire 5610-4648 Notebook
I have hp invent laptop.i dont what happened i lost hp recovery then i had no options then i install lg recovery disk then afterward i dont know what happened to my laptop the headset is not working.when i plugin the headset the music still comes from the speaker of the laptop.plz let me know the solutions.
well that was a mistake you did when u install the lg recovery disk
still you can contact the hp people and they will be able to send you the recovery ...
dont tell them what you have done ... just tell them u the recovery disk is not working and tell them that u are facing issue which u were facing when u tried the lg disk ....
byt the end of the call demand for a recovery disk ...
if the agent doesnt agree sending it ... ask for the suppervisor
Posted on Nov 14, 2008
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Posted on Jan 02, 2017
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I recommend you to perform an HDD self test so we can understand if you have a faulty HDD or just a Software problem caused by any windows update or virus that might have corrupted your windows boot file.
For performing an HDD self test you should turn on the unit and when HP invent logo appears press " ESC " key, then you will have access to other menu where you should select option " F2 - System Diagnostics" and then " F4 - Hard disk Test" . After process finishes it will provide you a message with " success" or #xx Fail".
You need a new hard drive and install fresh windows operating system. Maybe after that you can try to put your old hard drive to external enclosure hard drive and try to recover your computer will recognize the hard drive. Hope this helps,
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