I have a dedicated phone line to the hp psc 2210xi and all I want to use it for is to fax, receive fax, and copying. I have the phone cord plugged into slot 1 as per the instructions and it runs into the phone jack. when I try to fax, I hear the machine dialing but I do not hear any dial tones. What am I doing wrong???
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Re: faxing and receiving faxes
Hi, are you using the phone cord that came with your printer? If so, try a different cord if you have one. Can you plug a regular phone into that wall jack - does that work (dial-tone)? Are you using VOIP (like Comcast triple play), DLS or regular analog telephone service? If VOIP you may need to slow down your fax machine settings. Let me know how you make out.
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Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .
You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.
the cartridge is clogged with ink that has dried and reduced the slit. you need to replace the cartridge with a new one. it happens usually if you recharge the cartridge 3 or 4 times with compatible ink.
There is still a print job in the queue. Place a sheet so it prints or kill the job.
Open Printers and Faxes. Open printer. Highlight jobs and Right click > Cancel, or Documents > Cancel. For those stubborn jobs, Right click My Computer > Manage. Choose Services and Applications > Services > Print Spooler. Right click and stop. Then start. This may have to be done from the Print Server if it's network printer. Contact IT to kill.
Using the 1515 as a fax machine is a pretty simple procedure if everything works right. All you have to do is hook a working phone line up to the phone jack on the back of the copier (the one labeled LINE, not TEL).
Why won't the fax work? If it is giving you an error message, what is the message?
If you are not getting a dial tone when faxing, unplug the fax from the phone line and plug a working phone in, and see if the phone gets a dial tone. If it doesn't, there is a problem with your phone line.
You can also try plugging the fax machine into another phone line. If the fax works on that line, then there may be a problem with the first line.
Are you having problems sending faxes or receiving them, or both?
Chances are that you didn't lock down the scanner when you moved the unit. You can attempt to open the unit and move the scanner bar manually to reset it. HPs are very difficult beasts when it comes to their power up check out. It must be fully functional...including all cartridges...to work in most cases. Good luck.
Don't have your HP designated as the default printer (if possible)when you hook up the Samsung. When the Samsung is hooked up it sees the HP is the default printer. Well it can't have that, they discard the HP drivers. What does Samsung care about HP drivers theres only one printer port setup and thats the USB port you have them sharing. So yes you need to get a second cable.