Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C5180 In Cartriges Empty

Low Ink Cartriges have been replaced. I ran a self diagnostic test, and the printer recognizes that the ink levels are 100%. However, when trying to print in color, a pop up appears telling me that the Ink Cartriges are Empty and to replace the yellow ink. It makes me print in black and white and warns that if I do not replace the ink soon all printing will stop. I called HP and they explained that my warranty had expired and I would need to pay $35.00 for support. I am hoping not to pay this since I just paid for the new ink.

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  • mj_70 Nov 14, 2008

    I fixed it!



    I uninstalled the software. Unplugged the printer. Restarted my computer. Installed the software, plugged the printer back in, and it worked!

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  • 638 Answers

Uninstall the software and reload it it will mostly fix your problem.
if still the problem presists .
feel free for further assistance.
thanks

Posted on Nov 14, 2008

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