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Cell phone batteries are only good for about 300 charges then they go kaput. Take your charger to the store and try it there likely just a bad battery. Or a faulty charger, they will be able to tell you at US Cellular they have test equipment that they can check the battery and the charger and the phone charging circuit, I've never been charged for that service.
You should check the battery, if the phone says the battery is fully charged and it still shuts off,you will need to send the phone to motorola and have them repair it
Below is the service page for motorola, you can check to see if the phone is under warranty and then send the phone in. If it is not under warranty, check to see what is the cost to ship, and what they would charge to repair it, then look on ebay for new phone and see which is the best way to go,repair or buy new.
unfortunatley thats why they are so cheap, they dont have the best quality, if he has a go phone he can put his sim any att phone, i would go on ebay and get a razer or something. the go phones are really terrible phones from all my experiencewhere i worked.
You simply need a new battery. Razr batteries are notorious for loosing life and the entire problem is the chargers you are using. You MUST have one with an IC chip that tells it when to stop charging otherwise watch how long you are charging it. Also when you have a new battery let it fully charge and fully die twice before you start normal charging this helps a lot.