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this code means your scanner has failed to setup correctly. this could be a problem that you would need a qualified tech to service the copier. there is nothing that you can do after you power off and power on (popo) the copier. it could be voltage, pwb board, or a binding scanner assembly.
Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.
Find the pink Clear button on the Control Panel of the WorkCentre.
Find the button below the word Auto.
Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto]
NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
Press the green [Start] button.
Press the pink [Clear] button two times.
The WorkCentre should now warm up and come to ready.
If the above steps do not clear the error code, repeat steps 3 to 6 a second time