Question about KitchenAid KSM5PS Heavy Duty Stand Mixer

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KSM5PS won't turn under load

I was using the dough hook to make some bread dough - after a few minutes into mixing at low speed, it stopped turning. I shut the unit off and started it up again only to discover that it turns fine at all speeds with/without attachements, but does not work as soon as I insert the attachment into any kind of dough/batter/etc. I have had this machine over 5 years, but have only used it maybe a dozen times. I would like to try and fix this myself. Any ideas?

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  • Anonymous Apr 11, 2009

    I bought the 75th Anniversary KSM5 from a woman on Craigslist and only used it 6-10 times. I was trying to make bread dough (using low speed) and after several minutes, the bread hook stopped moving. It moves only when there is no load; when any ingredients are placed in the bowl attachments stop moving and the motor makes a sound.

    I contacted KitchenAid and was informed that I will have to pay to get it fixed.


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Hi. Remove the top cover and look for the plastic transmission housing, it's toward the front of the machine. Look for cracks in this housing. If the housing is cracked, remove it and look for further damage to the worm gear assembly and the bearings and bearing seats that support them. You'll have to remove some of the grease to inspect the parts. If you're lucky, only the trans. housing will need replacement. If, like me, you're not so lucky, you may have to replace the housing, wormgear assembly, bearings and re-work the bearing seats so that the new bearings fit properly. Although Kitchenaid advertises that their mixers can easily handle bread dough, the truth is...They can't. This scenario happened to me and I had to replace all of the above. Be prepared to wait a month or more before your parts arrive. Specify that you want the METAL trans. housing. I'm still waiting (6 wks.), for a single bearing. If this solution works for you, please rate my solution. Good Luck! ricardok45

Posted on Jan 01, 2009

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