Question about E-Machines eMachines Desktop PC
I have to turn it off manually. the cursor still moves but the computer does not respond to any command including to cont alt del.
I'm still leaning towards overheating (or maybe a virus). It you feel competent to do so, disconnect your computer, remove the cover and remove all dust, hair, and debris from the interior (a lot can accumulate after a few years). It's not really as hard as it sounds. You'll need a small can of compressed air (available at office supply or department stores), a smallish long bristled paint brush (or similar), and a vacuum cleaner with a hose. Disturb the dirt with the brush and the air, sucking it all up as you go. Be sure to clean the CPU well. It's square, with a heat sink and/or a fan mounted on top of it. Dust is not so bad. Hair and/or dust bunnies are worse, be sure to get it all. Wait a hour to be sure any moisture from the compressed air has a chance to evaporate before plugging it back in.
Run a system wide virus scan. Even though your anti virus is installed, and up to date, it doesn't mean a virus can't get onto your hard drive. Some viruses have a nasty habit of shutting down, crashing,or freezinng your PC when they can't do the things they want to.
You can also try running an error check. It's located near the Windows Defragmenter. Just scan and repair file errors, don't worry about the surface scan.
Go to www.download.com and download and run program called CCleaner. It's free and safe. It will remove a lot of useless junk from your hard drive and also contains a light-weight registry cleaner that might help.
Let me know if any of this helps at all.
Posted on Nov 20, 2008
It sounds like it may be overheating or there is a problem with a program that is running. For the overheating issue I would check the fans and make sure they are running by place your hand over the exhaust holes and feeling the temp of the air. It should be slightly warm but not hot.
If that seem ok you can try running Msconfig and disabling all startup programs one by one by these steps:
Start > Run > type Msconfig and press enter. After that click the startup tab. Here you will see programs that load when Windows starts.
If you recognize the program thats causing the issue, simply click the box to the left of the item to uncheck it and click OK. You will then be prompted to restart.
As the machine restarts, check to see if the issue has disappeared.
If so, great. Be aware that you that you will be prompted with a "System Configuration Utility" dialog that lets you know you are using Msconfig. If you don't want to be warned of this, click the box that says "Dont show this message..." and click OK.
If not, run Msconfig again, and uncheck the next suspicious program and repeat the process until the problem disappears.
Below is a link with information on using Msconfig. It also has other links that include information of some of the programs that you might see in the startup window of Msconfig.
There's is a "Disable all" button under the startup tab. But I wouldn't suggest using that initially. It is better to uncheck them one at a time so you can see what is causing the issue.
Hope this helps. Please remember to rate this information. Thanks
Posted on Nov 16, 2008
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