Question about Brother MFC 420CN All-In-One InkJet Printer

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I cannot print

I just changed my black ink cartridge and now I cannot get the printer to print. I have rechecked the cartridge to make sure it is well seated and checked for any paper jams. When I hit print it goes to the que but does not print. What do I do now??

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  • tomekasmiley Nov 17, 2008

    will not print only blank paper comes out

  • terimotley Dec 11, 2008

    I just cleared a paper jam, and now, though the printer makes all the right printing noises and motions, and the print utility looks normal, the printer just spits out blank paper. The jammed paper came out in pieces, and I had to get it out both from the back and the front, but I think I got it all. How can I check to be sure that all the paper pieces are out?



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Try to delete the previous print job from printer's Print Queue after if not delete try to restart the computer and uninstall printer driver and reinstall it . you can try this it should be helpfull for you.

Posted on Nov 23, 2008

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Ive changed all the ink cartridges in the sylus dx7400, but it will not print the black ink, and the colour sheets have lines all the way through the page.ive rechecked the cartridges, but the black still...


Did you Change to Genuine Print Cartridges.????

Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. That sounds like your problem. Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, etc. These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)


Jan 21, 2010 | Epson Stylus C86 InkJet Printer

1 Answer

I changed the black ink cartridge and the printer


Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate.
Have some test on it at Printer Maintenance.
I'm sure 100% works on it.
Good luck!

Sep 23, 2009 | Printers & Copiers

1 Answer

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microsoft logo is in colour and so its printing while everything else on test page is black so its not printing. the problem is common.you need to do automatic deep cleaning for the ink flow to start once you install new cartridges.go to printer maintanance option and click the option deep cleaning .it will pull out the ink in printer head and it will start working.sometimes also requires cleaning twice. thanks and do not forget to accept the solution.

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Hi Anne.
Recheck the cartridge .. (Clear of plastic cover)
Reseat all crt/ ...
Do a head cleaning and aligning . you can download instruction here..:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=10444#DownloadDetailAct
Good luck.

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1 Answer

Have changed Ink Black and Colour... Stil getting error Message.


Make sure the tape covering the hole on the bottom of the black cartridge is removed. and then go into the printers folder and right click on your printer icon and go into the properties of that printer and there should be something in there to tell it that you changed cartridges and you can also print a test page as well.

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Recheck the placement of the ink cartridges. The black ink cartridge is larger; the cyan, magenta, yellow cartridges are all the same size.

When the ink cartridges were replaced, two or more may have been inadvertently switched or an extra yellow cartridge placed in.

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Your printer creates it's black by using ALL the colours together. This effectively gives a very dark purple rather than black.

It sounds like you have a colour cart that is drying up or may be struggling to get enough air into the cartridge. Make sure you have removed any tape over the vent holes if you are using compatible inks. If not then try running a couple cleaning cycles via the button panel/driver.

If you alter the settings in the driver by going into START - PRINTERS AND FAXES and then right click on your 2610 and select PROPERTIES - the changes you make in here will be set as the default settings for each print job.

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