Question about Zoom (5590-00-03) Wireless Router (G66115)

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Zoom aDSL modem/wireless router seen but not connecting

I bought the Zoom aDSL X6 modem/wireless router last winter and used it successfully for several months to connect via Ethernet cable to my desktop box and via wireless to my laptop. But suddenly last September, I found myself unable to make a connection to my wireless network.

My laptop WILL connect to other wireless networks in the neighborhood. And I've disconnected the Ethernet cable from my desktop box, installed a wireless card, and tried to make a wireless connection from that machine, too -- but without success.

The Ethernet-cable connection works fine, connected to either computer. I'm guessing, therefore, that the problem lies someplace in the wireless portion of the Zoom X6. Any ideas what I might do to fix it, or is it likely just broke and needs replacement?

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  • william630 Nov 17, 2008

    Thanks, eecom. I have tried the router (and the laptop) in different locations. I've also tried a few different channels -- and I looked at the channels on which all the nieghborhood wireless networks were broadcasting, but found none that were on the same channel I was on. I've also tried using WPA2 security, WEP security, and no security at all. In all cases, my Network Manager tells me that my network is present, with a strong signal, but it won't make the connection.

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Here are a couple of ideas to look at first, assuming you haven't tried them already:

1) Does moving the router help? Sometimes a new DECT phone or a microwave, or even a piece of equipment at a neighbour's house, can interfere with the signal.

2) Does changing the channel on your router help at all? If there are many other networks using the same channel, this might block your own signal.
3) If this does not make any difference, it might be worth checking your security settings.

Posted on Nov 16, 2008

  • eecom Nov 17, 2008


    OK, I see. Many thanks for your kind feedback, and I'm really sorry not to have helped. You are an expert, and need a more advanced solution than I can offer .:)

    My next idea is to try re-posting your question.....simply because 'solved' problems seem to disappear, even if the 'solution' is no use (like mine!)

    Best of luck and thanks again.

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