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Cd/dvd not working in my HP Laptop. DVD keeps spinning and making a clicking noise. When I click on My computer they diver appears but does not show that there is a disk in the drive

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  • 19,396 Answers

Try cleaning the drive lens with a DVD cleaner product.

If this does not work, replace the drive.

Posted on Nov 30, 2008

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I have this problem myself................ heres the solution i used: turn the pc off, remove the side panel from the desktop and remove the cable from the DVD, i rebooted the computer with no dvd installed and logged into the OS, then i shut the computer back down, re-attached the dvd cable and rebooted the pc into windows and the disk inside the dvd was recognised

hope this helps

Posted on Nov 14, 2008

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  • Expert
  • 126 Answers

If it's clicking while spinning something in the drive may have broken. The platic parts they use in these drives can often snap. I would replace the drive.

Posted on Nov 14, 2008

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