I have a Cisco AS5300 gateway. i have problems sending international faxes on FoIP (Fax over IP), although i can send local faxes. i wish to know if AS5300 does not support FoIP by itself, and what can i do to activate and make it able to send international faxes.
Once I had a problem with Ethernet auto negotiation, fax-es and AS5300. all links in fax IP path had to be set to fixed configuration (ex. 100 Mbps full-duplex).
Cisco equipment could not autonegotiate link speed by itself (VG248, C3550 and AS5350), so it tried every few seconds to re-negotiate ethernet link speed, and those extra packets broke fax transmision over IP. Voice worked OK, at the same time.
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Plug a phone into this outlet and see if you get a dial tone. If you do not you will have to call the phone company. If you can use a phone at that outlet but not your fax, then you know that the power surge that came when the power turned back on damaged a fuse in your machine. Joe
It is not possible to email the scanned file directly through the printer. However, you may send fax over the Internet
You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you: • Dial a special access code along with the fax number, or • Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see Set the fax speed. If you have questions about internet faxing, contact your internet faxing services support department.
While its possible, I doubt your doing it wrong...
Select [FAX], place the paper as indicated on the tray, type the number, and hit send. That's about it.
However, Fax machines will not send when attached to a digital phone network, used over IP phones, or in conjunction with DSL service without the lines being conditioned. This is a small device which hides the higher frequency noise from the fax machine. Any sort of signal shared on the lines may interfere with sending, recieving, or both. If you use DSL for example, I'd almost guarentee this is part of your problem.
More investigation implies that faxing over VoIP, as I am doing, requires setting the fax BAUD rate to 9600 bps or slower. So does anyone know if it is possible to set the BAUD rate on the Dell MFP 1600n multifunction printers?
Did you try to send a fax to a different number? Also are you sending to a local number? Most send problems are poor phone line conditions. If you have tried to send to several different numbers with no success, then you can assume that the LIU board needs to be replaced. It costs about $40.00 from Brother for the part.