Question about HP ScanJet 3500C Flatbed Scanner

1 Answer

Driver for our computer

We were given an scanjet hp3500c We are running MacOS 10.5.4 Is there a driver for this? Thanks much, Debra

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  • chlazaris Nov 15, 2008

    We have the same problem. Vuescan needs awful hp software. What can we do?

  • Anonymous Nov 21, 2008

    Also own a ScanJet 3500C flatbed. No luck finding driver for Mac Leopard OS X 10.5.5 either.

    FYI: Under Windows XP if you have Internet Explorer 7 installed, in order to use the HP Director software for this scanner you must click on the icon, then do alt spacebar, minimize the box, maximize it & you're set.


  • rwhite77 Dec 08, 2008

    I am also having problems with hp3500hp running on MacOS X 10.5.5.
    I downloaded "TWAIN SANE Interface for MacOS X"
    fromhttp://www.ellert.se/twain-sane/ and it installed

    /usr/local/lib/sane/libsane-hp3500.1.1.0.so
    /usr/local/lib/sane/libsane-hp3500.1.so
    /usr/local/lib/sane/libsane-hp3500.la
    /usr/local/lib/sane/libsane-hp3500.so

    which I assume are the hp3500c backend drivers.
    I tried using the scanner in three ways and none succeeded.
    1. Scan using OpenOffice Writer. It scanned and at the end of the scan the application crashed.
    2. Scan using Photoshop Elements 7. It scanned but did not return to the application. It displayed a busy wheel until I finally "force quit" the application.
    3. From a command line terminal, I typed
    "scanimage --format tiff > test.tiff",
    as suggested by TWAIN SANE Frequently Asked Questions athttp://www.ellert.se/twain-sane/faq.html...
    It scanned the document and produced the .tiff file
    but did not return to the command line prompt. I quit the terminal to get out of that one. The tiff file that the scan produced could be viewed with Preview, but when I tried to open it with Photoshop it failed with the following error:
    "Could not complete your request because an unexpected end-of-file was encountered".


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  • 236 Answers

Here is a driver that is rated OSX compatible. - LINK

Posted on Dec 08, 2008

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http://www.versiontracker.com/dyn/moreinfo/macosx/15999
I have a Mac running OS X 10.5.5. dan123 answered my hp3500c problem with the above link. I downloaded the dmg file and installed the hp environment and it works. I was not, however, able to use the Photoshop plugin in Photoshop Elements 6. I can use the hp GUI and name Photoshop Elements as the output. I performs the scan and then opens it in Photoshop.

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dan123 sent me this link for the hp3500c driver (actually more than just a driver).

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. I am also running 10.5.5 and it works. It is a dmg file, so it's easy to install.

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