Question about iRiver H10 MP3 Player

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IRiver MP3 Player Not Inisializing

Hi, I have a basically new H10 iRiver and it has been working quite fine until last night. I went to turn it on and it comes up and says "initialising, please wait" and then it just sits there for even 30 minutes or more. I tried reseting it with the reset function but same result. Then I tried plugging it in to the PC but it just said "no connection made" etc. Can somebody please help??

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If you haven't already I would try an emergency connect. -First perform a standard reset as you did before (press rear button for 20GB or disconnect & reconnect the battery for the 5/6GB versions). -Leave the unit turned off, but connect it to your computer's USB port. -Hold down the "o" button and then press the power button for a second to power on the device. -Do not release the "o" button until you see a message such as "emergency connect" or "mass storage" on the player screen. I beleive the message has changed with firmware versions, but it should be something similar. -If this works it should be detected by your computer as an external drive. You should have access to the files. -I would remove all music files from the device and then use the iriver plus software to restore system files. -If you manage to get to this point I would install the newest firmware available for your model of H10, found at the iriver site. The newest firmware adds a lot of functionality, speeds up player response significantly, and fixes many bugs as well.

Posted on Jan 23, 2007

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