Question about Kenmore 24 in. 17482 / 17484 / 17489 Built-in Dishwasher

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Whirlpool glass top oven self clean latch won't engage.

Our 2 yr old Whirlpool glass top electric oven has a self cleaning feature that has not been used until now. We follow all directions which are not difficult. When we try to use the self clean feature, the door lock will not engage.

Because this metal lock will not engage, an error message appears when we try to use this feature. What can be wrong? Does the lock on this new oven need repaired? What can we do? Thanks

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Door latch mechanism is out of adjustment and needs to be adjusted

Posted on Nov 21, 2008

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Whirlpool self cleaning oven Accubake. 2 yr old


Hi

The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

Please do rate this solution as FixYa and revert for further assistance.


Thanks
Rylee

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Good Morning: The self cleaning mode engages, locks the oven on the bottom, but does not clean. On the top, the latch does not engage at all on the self cleaning mode. What to do?


A safety feature on the oven door latch is preventing it from going on to clean. Find the reason the door wont latch on top section and it should clean then.

We know your controls are working asking the clean cycle to start because your lower door latches.

SO

Some things to check :

1. Bent or worn out door latch or striker or catch assembly
2. No power to motor to move latch assemble
3. Board for self cleaning may have fuse out or be bad entirely.
4. Motor assembly that moves the latch could be bound up or worn out

If this helps you understand your problem please rate me as high as you can and thank you for using fix ya. Good Luck and God Bless.

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If you get the correct model number, you can get access to the manual at whirlpool.com

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