Question about Kenmore 24 in. 15142 Built-in Dishwasher

1 Answer

Dishwasher turns on, doesn't fill, goes through dry cycle then dries dirty dishes

We have a Kenmore Quietguard Elite plus. Up until today, it has run fine. Now, all of the sudden we load it up, put in the soap and walk away. Only to return hours later and find out that the cycle ran, without any water, the soap is still in the door oozed out now to the bottom of the dishwasher and all of the dishes are nice and hot and "Dirty" We tried setting it on another cycle, the panel tells you how many minutes it is set on, and it counts down as if it loaded it with water and is running through, yet nothing happens until the end when it dries everything. So, it has power, water supply lines are fine, nothing has changed supplying them, and the panel "acts" as if it is doing it's job. Anyone have any advice?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers
Re: dishwasher turns on, doesn't fill, goes through dry...

I have worked with Sears on a similiar symptom on my unit. I was using solid tablets in the soap dispenser. After running a wash everything was luke warm and dirty. After repeating a few test I found out my soap dispenser door was not opening properly. Sear confirmed it with their one of their better techs.

The problem with door in my case is that the assy is plastic and has poor tolerances. The front doors on these units are lightweight (cheaper) and do not remain plumb which causes the soap assy to see torqing by the door frame and cover.

If your out of warranty you can try to replace to soap assy or loosen the door panel hardware and try to make sure the soap door freely flips open manually and electrically.

It aint pretty, but until its fixed mix your detergent with a half gallon of hot tap water and pour into the tank before closing the door to start a load. The unit will not overfill as the float switch will work normally.

The backstory is: These newer models are not as robust as units 10 years ago. The goal to meet energy star qualifications of the EPA has forced these manufacturers to use less elec. to heat water in the unit. Your starting water temp is a function of several things; the distance from the water heater, the temp outside, and the setting on your water heater. Most replacement units going into older homes have a problem getting water temps of 135 degrees, which what Sears says is required for these units to clean well.

So you have a couple of choices to get there; 1. Let you sink hot water run until the temp is at it's max before starting a load, 2. install a localized water heater near the unit, 3. raise the temp on your water heater and use more electricity than the unit saves, or
4. disolve you detergent in hot water and pour it in before starting a load.

Choice no. 4 is what we have been doing and we do get a better wash quality. Ive been told by a factory person that even if my door opened properly, that unless the water temp is high enough, the phosphates in the soap just dont do their job and soap residue just builds up in the tank over time.

These units are fine, IF you can satisfy everything the factory requires of the installer and its not easy to realize water temp of 130+ degrees in alot of homes.

If your under extended warranty, Sears will replace the marginal door with another marginal door.

Hope this helps. Take care.

Posted on Jan 27, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My kenmore dishwasher doesnt heat during drying

The heating element is burned out or the heating circuit is fubar.

Sep 08, 2016 | Kenmore Dishwashers

1 Answer

The dishes just don't get clean. I know this isn't much to go on, but that's it.

Is the water hot? (make sure hot water is available to the machine at the start of the cycle by running the sink faucet until it is hot) Are you using the internal heater? (check the control panel for this feature) Are you using the entire cycle? (time) We are not talking about baked on food here are we? Dirty dishes that have dried?

Dishwashers cant remove baked on food no matter what the advertisement said. If the food is dried on, there is a better chance but ... dishwashers work best with freshly dirty dishes. If the food is dried, at least let them soak in the dishpan for a few minutes before you put them in.

How are you arranging the dishes, can the water reach all surfaces? (Think tempest in a teapot).

Have you tried other detergents? My preference is liquid though others may prefer granulated or tablet. I also like to use a product called Rinse-Aid.

If you have considered all these ideas and the dishes are still dirty ... there may be a mechanical fault with the machine. Is it making the proper noises?, Filling and emptying properly? (listen to it)

I hope you find these suggestions helpful ... Thanks for your visit today.

Jan 27, 2011 | Amana 24 in. ADB2500AW Built-in Dishwasher

1 Answer

Film on glasses and dishes.using cascade complete and jet dry.Dishwasher is a kenmore elite.

make sure when you fill the jet dry that you make sure it is completely filled. you must add jet dry,close door,lower and raise the door 3 times and then check normally you could add more jet dry because the air is now pushed out by this process. and finally b4 you turn on your machine make sure tolet your faucet run until it hot and then start machine. that should handle the problem. let me know if this helps by sending me a 4 thumbs up post . thanks

Feb 28, 2010 | Dishwashers

1 Answer

Hello, i have a Kenmore Quietguard standard dishwasher. it is in the "lock" position under dry options and the dishwasher will not start. can you tell me how i might be able to re-start this?

On our Kenmore Quietguard the lock light is at the Air Dry button. Holding the Air Dry button for about 8 seconds turns the lock light off if it is on and on if it is off.

Jan 04, 2010 | Kenmore Dishwashers

1 Answer

Kenmore Elite Dishwasher leaving crud on dishes

yes it is under warranty so call whomever sears i imagine and raise hell you bought it in good faith so tell them to fix it right or replace it with a new one.if Sears they are pretty good re complaints so get on the phone and get it done good luck

Dec 12, 2009 | Kenmore Dishwashers

1 Answer

Kenmore elite dishwasher does not dry

one of the buttons on the door will give u heat, just push that button

Apr 19, 2009 | Kenmore 18 in. 14432 / 14439 Built-in...

2 Answers

Despenser cup - Kenmore dish washer

the dispenser will always open when the washer goes through it's regular cycle. I would recommend to only use powdered soap, that is what the washer was designed to work best with.

Mar 20, 2008 | Miele 24 in. G892SCU Plus Built-in...

1 Answer

"Sensing" Light

There is a relay on the soap dispenser, if it is a Kenmore quietguard 4, I had the same type of noise, the repairman replaced the dispenser, which to me made no sense, because the relay is activated from the control board. After the $130. for the soap dispenser, he ended up replacing the control board for another $160. Now the dishwasher only goes up to the dry cycle and stops. If you press the heated dry button and then the heated wash button 5 times each, the entire control face will light up and it will do some kind of reset and try a new cycle. I have tried the button pushing and it worked great till it got to the dry cycle, so I am looking for another solution without involving Sears. Good Luck!

Jan 17, 2008 | Kenmore 24 in. 17482 / 17484 / 17489...

Not finding what you are looking for?
Kenmore 24 in. 15142 Built-in Dishwasher Logo

262 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Dishwashers Experts

Fred Sops

Level 2 Expert

271 Answers

D. E. Hev

Level 3 Expert

1059 Answers

Raisin Brann

Level 1 Expert

28 Answers

Are you a Kenmore Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides