Question about IBM ThinkPad Soundcard

1 Answer

DVD-R doesn't work

I'm assuming I can obtain some free advice.

I have a Samsung R40 notebook, approx 18 months old. The DVD R drive doesn't open, nothing jammed, no disc inside. The drawer will open if you use the paperclip and tiny aperture routine and when a disc is inserted nothing happens and the disc is not recognised. It used to work and I haven't used this DVD feature for ages, at least a year, but now it doesn't work at all. The light on the drawer doesn't work either.The laptop itself is in excellent condition and has barely been used, honest.

Posted by on

  • 1 more comment 
  • gareth_beaum Nov 14, 2008

    Tks for the quick response Dave

    I got to the device manager area and the DVD drive was listed. Upon clicking it the following appeared:



  • gareth_beaum Nov 14, 2008

    Well, tks again for your efforts Dave,

    I uninstalled the said driver.

    It was replaced by the standard, I guess, default CD Rom driver - SAMSUNG HM100JC if that makes any sense.

    The original driver that I uninstalled loaded, it was detected in the usual way with the balloon notification you always get when new hardware is plugged in.

    Still no joy.

    So I guess your first assessment that a power problem exists is likely to be right.


  • gareth_beaum Nov 16, 2008

    For some reason my reply from Friday or two subsequent replies are not appearing on this page.

    I uninstalled the driver successfully and it was replaced by what I assume to be the default driver Samsung HM100JC.

    I rebooted and the DVD driver loaded again and was detected.

    Sadly, no further joy with the light and the drawer still won't open, so I guess your original diagnosis of a power problem may well be accurate.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 207 Answers


I can't seem to find THAT particular model number on Samsungs website. So I can only offer generalized advice.

It sounds like you are not getting power to this optical unit, as you said you don't get any activity light blinking.

Most Notebook manufacturers make their DVD units so that they can be swapped with other components. (Ie... a Floppy drive or additional battery etc....) If you have such a unit please swap out the components and see if the new one is recognized. If not proceed to next step.

With you DVD drive connected
Press the <Windows> key and <Pause/Break> simultaneously then select Device manager/ Hardware tab then device manager depending on whether you have Vista/XP then look under DVD/CD or Optical drives to see if the device is showing up

If it is NOT there you have a problem with the Physical connection between your PC and the drive and will likely need to have an authorized service person perform a repair.

If it IS shown in device manager then you likely have a driver issue. Take note of the exact name given to it under device manager and post THAT here and we can direct you to where you can get the proper driver.

Hope this helps ya,

Posted on Nov 14, 2008

  • David Preston
    David Preston Nov 14, 2008


    From what I can find the driver for this unit is included in Windows. The one you have may have been corrupted, So what I need to have you do is right click on the drive, select Uninstall, go through that routine. Then reboot the PC. It should detect and reinstall your Drive with the proper driver.

    If it fails to try to reinstall the device itself, heres how to do it manually. Open device manager again and at the top item in the listing right above "Computer" right click and select "Scan for hardware changes" This should initiate the Plug and Play driver installation.

    Hope this helps, if it doesn't just comment back and I will try to help you further.

    Best regards



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I can't open the DVD door on my Gateway SX2370 and can't find the reset button (pinhole you would stick a paperclip into). Any idea where it is?

Straighten a paperclip & insert it into the pinhole afront the DVD drive until the drive door opens no further. Carefully but firmly pull it open the rest of the way. Some optical disk drives (ODD's) that tend to require this eject method function just dandy as long as there's an optical disk in the drive. So, it might be a good idea to leave one in there until the drive is replaced. For drives that Windows "cannot find," uninstall such ODD's from the Device Manager & run Microsoft's FixIt tool (Fix problems with CD or DVD drives that can't read or write media) for problems with getting a CD/DVD to read/write.

Feb 26, 2015 | Gateway SX2370-US10P Desktop PC

1 Answer

I need VGA drives in my hp550, free down load

Hi deniskamzola,
assuming you've meant the HP 550 notebook here is the driver's archive link (free of charge, of course):〈=en&cc=us&submit=Go%20»
Just choose the appropriate operating system's link and you will be forwarded to the respective drivers...
Greetings from Germany,
PS: Please don't forget to rate this solution after you've tested it out! Thanks in advance and have a nice day!

Feb 25, 2009 | HP Computers & Internet

1 Answer

Compaq Presario C300 DVD Driver Problem

i think the problem is with the lense.

probably the lense has gone.

try the cleaner Disc it might help.

plz do rate this problem so i can help others. :)

Jan 28, 2009 | Compaq Creative Sound Blaster PCI 128...

1 Answer

How to connect 5.1 speakers to a notebook

yes it will :) if it has 6 female ports (the normal 3 + 3 extra) it will work just fine :)

Jan 07, 2009 | Creative Labs Sound Blaster Live! 24-bit...

1 Answer

Sound Card Compatbilty

it has to be at least Pentium® III or AMD-K6® III processor 500MHz or faster; Windows 2000 or XP; 64MB RAM; 1 free PCI 2.1-compatible PCI slot and 1 other free slot; CD-ROM or DVD-ROM drive; 800 x 600 screen resolution with 16-bit color

Jul 17, 2008 | Dynex DX-SC5.1 Sound Card

1 Answer

How to find for software for reinstall pc

To resolve your problem assuming that you do not have the restoration cd nor make one when asked to, first, call compaq to purchase the cd or second, get a windows cd, install and connect to to obtain drivers. All HP/Compaq pc's gives you an option to do this unless if your pc is more than 10 years old.

Jun 08, 2008 | Compaq Computers & Internet

1 Answer

Noise from venting fan

Realtek AC'97 Drivers

May 25, 2008 | Computers & Internet

2 Answers

Samsung R40 sound has disappeared

Hi Steve

there is an icon on the status bar on the bottom right of the computer for the sound volume can you just make sure the volume hasn't been turned off. it a small speaker. If its ok you can try the following. Just one question.

Do you have any of the disks that came with the PC or did you but it second hand. If you have the disk you have to first uninstall the sound driver if they are not working properly before you can reinstall it.

Can you first check whats the story with the drivers in hardware manager. I'll tell you how to get to it. BE very careful in here you could cause major problems if you go changing settings in here so try and follow along and dont change anything just tell me what is happen in the settings.

Go to Start > you will see my computer icon. Right Click and go to properties. there are seven tabs at the top click hardwre > device manager > you need to scrool down to Sound, Video and game controller. Click to highlight it or double click to open it or click the small + sign to the left once highlighted it opens the menu. Can you come back and tell me what it looks like. don't go at anything else in here.

Could you make sure you speaker wire is plugged in properly. Im just going through the obvious. but it can get removed if you move the computer.


Dec 08, 2007 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

166 people viewed this question

Ask a Question

Usually answered in minutes!

Top IBM Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an IBM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides