Question about Sony Cyber-Shot DSC-F717 Digital Camera

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DSC-F717 error messeage

I arrived in Europe and my camera says 'memory stick error'. I tried changing memory sticks and same thing. What can I do. Of course Camera is out of warrenty. I just bought new memory sticks and new battery. I love my camera for close up shots. please help. gingerv

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Re: DSC-F717 error messeage

Try and clean the contacts at the memory stick slot by using a contact cleaning solution. The solution should be available with any Philips service dealer or PC shops.

Posted on Dec 18, 2006

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13:01 error


The C:13:01 error code indicates the issue with the Media used in the Camera.

This may be due to the:
Format Error of the Internal Memory.
Un-formatted Memory Stick Duo.
Broken Memory Stick Duo.
Memory Stick Duo type error.
When the Camera cannot Read or Write the data in the Memory Stick Duo.

This can be resolved by Formatting the Internal Memory and Memory Stick Duo.
If not resolved, try inserting a new Memory Stick Duo which is supported.
Try power resetting, remove and reinsert the Memory Stick etc.

This will resolve the issue, if not the Camera may require service.

Aug 06, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

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The Sony DSC-F717 will only take upto a 256MB Memory Stick - larger size Memory Sticks will give the C: 13:01 error. Use a correct memory stick and your camera should be fine. Regards, Andrew

May 10, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

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Sony dsc-f717 memory stick error I have a problem with my camera mentioned above, error number is C:32:01 that shows after I take several pictures or a short video. I changed the memory card into a new one...

A letter and number error code of C:13:xx is an indication the recording media (floppy disk or Memory Stick® media) you are using is either not supported for use with the camera, not formatted properly, or is damaged or faulty. Since you have swapped out the memory already and reformatted it, we'll probably have to assume that the reader is dirty. But first make sure that you re-formatted the stick using the camera, not a computer, as Sony claims that a computer format is not supported.


Blow into the stick slot with a can of compressed air, using a q-tip. If it still doesn't work you may need to buy a commercial memory card slot cleaner.

May 06, 2010 | Sony Cyber-Shot DSC-F717 Digital Camera

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It keeps saying on the lcd memory stick error!

remove the memory stick, you should be able to see the backend of the stick, push it in and it will pop out. after removing the stick try operating the camera again.

Oct 27, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

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I have a sony dsc-f717 took several pictures and now i get format error 13:01 and can't retrieve the photos I've took and veiwed. Help retrieving

1st, try and download the pictures via your computer and a memory card adapter. If you're computer doesn't recognize the card through an adapter,

2) go to
Search by the model number of the Memory Stick. There is Memory Stick recovery software. follow the steps for the download and recovery.

3) On new/blank memory cards, I sometimes have to format the MS in the camera first, then everything works fine.

Jun 28, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

2 Answers

Memory stick error C:13:01 Changing memory stick does not help The camera was dropped - when the problem started The rest of the camera works

Sollution for all these things is to reformat the chip. YOU DONT NEED A SPECIAL PROGRAM. My camera unfortunately has no firmware with a format option, so i tried the Windows ones to let this thing run. And it worked after these MAGIC WORDS: format y: /FS:FAT /A:8192 the y: is the driveletter for the chip in your pc and the important word is /A:8192 -- means that the clustersize on the chip has to be 8kB. The standart format in windows is using 512b clusters on a chip with these sizes.

Your respose is highly appreciated.


Jun 13, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Memory sick error

dear sir
I have a problem in my yber-shot DSC-F717 digital camera. There is error in stick memory code number C:13:01

Mar 18, 2009 | Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

Memory stick error

Hi There, In the menu there should be a setting to set the camera back to factory. Try re-formatting the card. Try using a different card. The camera has some built in memory, take card out and shoot 2 pics on built in memory, is playback ok?
If not, card reader may be defective. Only service shop could tell you that for sure.
Let me know, mr cicmo.

Dec 28, 2008 | Sony Cyber-Shot DSC-F717 Digital Camera

2 Answers

Sony cyber shot DSC F717


Switch your camera to Setup on the control **** located on the top.

Take out the memory stick and press the reset button located inside the battery compartment.

Now switch on the camera and insert the memory stick.

If you do not get the error go to the little toolbox on the menu. Select the format option and proceed through the warning messages. Remeber you will loose all data on the memory stick.

Things should now work. If not some simple thing that sound bezare but has worked for me is pushing the memory stick in and out before the camera displays the error. Do this several times until the camera actually reads the stick and them format the stick first chance you get.

Good luck.

Oct 22, 2007 | Sony Cyber-Shot DSC-F717 Digital Camera

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