Question about Kenwood KDC-715S

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Kenwood KDC-715s problem.

My Kenwood KDC-715s will not operate. The problem is the faceplate began to move and stopped. It opened and stopped at the halfway point and that is where it has stayed. It is in the correct position for removing the faceplate, so I did remove it and the backing plate moved back to the home postion. So it does have power. I reinstalled the face plate and it opened back up to the half way position and stopped. All the contacts are clean. This unit has been in servce since 2001' for about 30,000 miles in my car. I hate to think this is a throw away unit but as usual it would most likely be more cost effective to replace the unit instead of sending it out for repair. Any ideas on what the issue is or what to look for? Thanks, Rich.

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Re: Kenwood KDC-715s problem.

The kenwoods with the motorized face platesdevelop one problem with time. the flexable ribbon cable between the main unit & the face plate. as the face open & closes, over time wares out the cable. problem consists of face plate not opening/closing, display missing & and/or some or all buttons not working. note these can also be intermittent problems. typically the part number is located on the cable itself on the side where it pluggs into the main board. since you have a service manual, you should verify it in the manual. good luck.

Posted on Dec 21, 2006

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Re: Kenwood KDC-715s problem.

I don't have a solution for you, but my KDC-715s developed the EXACT same problem a few days ago. I've emailed Kenwood tech support for advice. If they say it has to go to a repair depot, I'll be scrapping it and buying something else. If that happens, I'll have a perfectly good 10 disc changer and cables available for cheap, if you are interested! If Kenwood DOES have a useful answer, I'll post it here. They say it usually takes them a few days to respond.

Posted on Dec 05, 2006

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