Question about HP Office Equipment & Supplies
In your printer u need both cartriges inseted in the printer.u cannot install 1 in your printer it will not function.
clean the brown dotted circuit of the cartridges and check out if it is working.or the replacement of both the cartridges is necessary as the message is replace the ink cartridge.
if u get a message of replace black then u have to replace black.
if the message is replace colour the u have to replace colour.
if ust replace cartridges then replace both 1 by 1 .it will work properly after replacement.thanks.
Posted on Nov 14, 2008
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
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