Question about Whirlpool ER6AHKXPQ Top Freezer Refrigerator

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Bottom Freezer working but not side!

Hi all, My problem is my refrigerator working fine in bottom freezer, but no cold air coming out from side outlet. Others look good? Any help? Thanks advance.

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Re: Bottom Freezer working but not side!

Typically the freezer air is circulated into the frige area to provide cooling. If the circ. fan is not working or the air ducts/channels/dampers are blocked with ice, food, etc. then no cool air will get from the freezer to the frige area. Check all the air channels and to see if the dampers are open along with the circulation fan running. The diagrams at the following link should help you see inside better. If your lower circulation fan is running then you likely have an air return/supply channel blocked with ice and will require an old style defrost (unplug unit and leave doors open for 24 hours to melt ice, etc.). If the fan isn't running then that needs to be replaced. Air channels can freeze up if a door is left open slightly overnight or other moisture enters the freezer/frige.

Posted on Nov 24, 2006

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