Question about Dell 3100cn Laser Printer

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LDell 3100cn awer printer won't recognize new toner

I Have changed the black carteridge on my Dell 3100 cn laser printer but the machine won't recognize the new cartridge and generates a "replace toner" error. I have 1, reseated the cartridge, 2 cycled the power on the machine, 3 reset the nvram, 4 cleaned out the toner housing area. All to no result. How might I fix this?

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  • coyboss Nov 24, 2008

    I have tried 4 brand new Black toner cartridges and it keeps telling me to insert black toner.

    Its almost like after it finishes calibrating it doesn't see there is a cartridge installed. It does show 80% black toner while calibrating (from the Browser interface), but when it finishes claibrating and starts to print it gives the insert toner message!!!


    HELP

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Have you removed the plastic protection strip from the bottom of the toner?

Posted on Nov 25, 2008

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