Question about Canon CanoScan 8400F Flatbed Scanner

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Cant scan slides

I have trouble scanning slides. Whatever method I use to scan, the"select source" option is always "platen" - and there are no otheroptions. According to the e-manual, I should have an option forfilm, but I dont. How do I fix that? I have re-installedthe software and everything!

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Make sure the lead from the lid is plugged in properly to back of scanner. I had the same problem and this fixed mine.

Posted on Dec 08, 2008

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I havea mx310 but have lost the manual - how do i set up to scan photos?


You can download your manual from this site:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Solution: Setting scan methods for the button (Windows) - MX310

Scanning using the Operation Panel

You can scan documents using the operation panel.
Important

bullet.gifDo not disconnect or connect the USB cable while the machine is in use.

bullet.gifIn Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.


arrow.gifSelecting a Response to Commands from the Operation Panel


1. Place the document face-down on the platen.



2. Press the Scan button on the machine.


The machine enters Scan Mode.



3. Press the Color Start or Black Start button on the machine.



MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.

Trust this is helpful.

Dec 14, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I am having troubles scanning pictures. When I press the scan button, nothing happens. How do I scan my pictures to go onto my computer?


My MP470 scans best useing this method: click start, click all programs, take Canon utilities, take MP navigator EX and Mp navigator EX again, scan/import should be chosen, if not choose it, have your pic on the platen and click photos/document, on the next screen click scan, after scan make selection from screen, click save, make selection as to where you want to store your pic. Browse and choose "my pictures" if no other desire. good luck and have fun.

Oct 11, 2010 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Mar 02, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

Option for scanning film doesn't appear in my source box


I was able to contact Canon via e-mail about the problem and they acutally responded! :)
Apparently all you have to do is disconnect and reconnect the scanner from the lid. Apparently, because the lid has its own scanning hardware and if your lid and scanner have become disconnected, the software won't give you the negative/positive options. Anyway, did the disconnect and connect thing and it worked!

Good luck

Feb 18, 2009 | Canon CanoScan 5000F Flatbed Scanner

2 Answers

How do I scan an image from canon pixma mp150


Acquire Text The following instructions will give you the basic instructions to acquire text from a scanned document in Office Word 2007 using OmniPage SE.
  1. Ensure the Canon scanner driver and OmniPage SE are installed and that your scanner has been setup.

    Note: If OmniPage SE is not installed, the required Add-in for Office Word 2007 will not be installed
  2. Place the document(s) to scan on the platen or on the Automatic Document Feeder (ADF) (if applicable).

  3. Open Office Word 2007.

  4. From the ribbon menu, select the 'Add-Ins' tab.

    add-ins000.gif

  5. In the Add-Ins tab, click 'OmniPage' and then select 'Acquire Text Settings (OmniPage SE)'.
    The Options window will open.

    add-ins002.gif

  6. On the Direct OCR tab, click the 'Image Source' drop-down to select 'Scan'.

    add-ins003.gif

  7. Confirm 'Scan' is shown in Image Source section and then click 'OK'.
    The Options window will close and you'll return to Office Word 2007.
    add-ins005.gif

  8. Click 'OmniPage' and select 'Acquire Text (OmniPage SE)' to scan your document.

    add-ins006.gif

  9. After the document(s) is scanned, make corrections to the text items as appropriate.
I hope it helps!!!

Dec 01, 2008 | Canon imageCLASS MF7480 Laser Printer

1 Answer

How to scan using canon pixma mp150


Acquire Text The following instructions will give you the basic instructions to acquire text from a scanned document in Office Word 2007 using OmniPage SE.
  1. Ensure the Canon scanner driver and OmniPage SE are installed and that your scanner has been setup.

    Note: If OmniPage SE is not installed, the required Add-in for Office Word 2007 will not be installed
  2. Place the document(s) to scan on the platen or on the Automatic Document Feeder (ADF) (if applicable).

  3. Open Office Word 2007.

  4. From the ribbon menu, select the 'Add-Ins' tab.

    add-ins000.gif

  5. In the Add-Ins tab, click 'OmniPage' and then select 'Acquire Text Settings (OmniPage SE)'.
    The Options window will open.

    add-ins002.gif

  6. On the Direct OCR tab, click the 'Image Source' drop-down to select 'Scan'.

    add-ins003.gif

  7. Confirm 'Scan' is shown in Image Source section and then click 'OK'.
    The Options window will close and you'll return to Office Word 2007.
    add-ins005.gif

  8. Click 'OmniPage' and select 'Acquire Text (OmniPage SE)' to scan your document.

    add-ins006.gif

  9. After the document(s) is scanned, make corrections to the text items as appropriate.
I hoe it helps!!!

Dec 01, 2008 | Canon imageCLASS MF7480 Laser Printer

1 Answer

White spots on scanned photos


There's probably nothing you can do for dust under the glass, but in the Advanced settings for your scanner, there is an option to turn on "Reduce Dust & Scratches", with three different 'strengths'. You may want to try this to see if it helps.

Apr 21, 2008 | Canon PIXMA MP530 All-In-One InkJet...

3 Answers

Cannot scan film and slides


Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Jan 21, 2008 | Canon CanoScan 8600F Flatbed Scanner

2 Answers

Selection menu doesn't give "color positive slide"


Check the cable connection to the lid of the scanner. If this is loose, then you will only get the "Platen" option in the drop down menu.

Nov 23, 2007 | Canon CanoScan 8400F Flatbed Scanner

3 Answers

My scanner doesn't scan negative


" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)

Aug 12, 2007 | Canon CanoScan D1250U2F Flatbed Scanner

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