Question about VeriFone TRANZ 380 Transaction System (X2, 256K) (P03600173)

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Tranz380 No Space Error

I tried running a credit card and the terminal screen read "No Space"

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This is because the memory is running out of space. The only way to resolve this is by clearing the memory and re downloading the terminal. You will also then have to re-enter the sales you had in terminal. When you re-enter them, you want to enter them as offline sale so you don't double auth the customers cards.

Posted on Mar 24, 2009

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According to my B of A tech support people, your terminal is running out of memory. Call your tech support and let them walk you through it. You may need to wipe the memory of the terminal and then re-load the application.

After you print a detail report, you'll have to delete the batch and then re-enter each transaction manually and then transmit that batch. This has happened to me twice and they say it's probably due to the age of the terminal (30 yrs in my case).

Do not be discouraged by a tech-support person that doesn't know what to do. Have them ask their supervisor. The last time this happened, I had to call back and get a different tech and even then, she had to pass me off to a more senior tech, who then had to consult someone else!

Keep smiling, it's only a SMALL problem.

Posted on Dec 03, 2008

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