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Printing from E mail, copy of printing is short on right hand side (sentance not complete)

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Welcome to FixYa Mr. McMullen. Email options for characters per line is a parameter than you can customize. As you did not mention which email service you use I could not tell you the specific paths for mail options This may be a factor that would conflict with the printer margins limits which would cut the edge off rather than scale or format the print job.  Also on your email there is generally a print format checkbox but then again you would need to examine your email options.    Thanks for using FixYa and please repost if you need further assistance specifying your email service, Steve Medley

Posted on Nov 23, 2008

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When scanning or copying on my C4180 a thick black line appears on the right hand side of the page. This does not happen when printing.


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2 Answers

The printer will print OK from the desktop, but when I print from emails it cuts the right margin back about 2" - nothing will print on the right hand side of the page. I tried dumping the driver program...


Dear Glenn27,
As you mentioned, printer works fine normally however the issue is only while printing emails.. so I would like to know the email program that is in use .. I mean, do you use Outlook, Outlook Express or webmail or Lotus notes etc..
If this is a repeated question then I would like to apologies as we experts are not allowed to peep into other experts' solutions so I cannot see the responses by the previous expert.

Also please let me know the following printer settings ..
AUTO WRAP, RIGHT MARGIN, LEFT MARGIN,

What happens when you copy the email text to a standard text editor like Notepad or Ms Word and then try printing .. does it still print with right margin extended?

Waiting for your response.

Regards,
Srinivas

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1 Answer

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have you adjusted the page setup on your software?
I'm assuming you're using Word to print a mail merge. yes?

Check that the margins are setup properly in the "word document"
Go undetr file, page setup, and confirm the envelope size is set properly.
Check the page setup in the printing preferences.
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The printer accepts whatever margins microsoft word tells it to use.

Best wishes

www.techvisitor.com

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Hi morshi. I found a potential solution to your problem with your 5610 printing vertical lines at HP.com:

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It's hard to tell from the rest of your message what other problems you're describing. I did find a troubleshooting page at HP that shows how to address general print quality problems:

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If those links don't solve all of your problems, the Color printing issues page for the 5610 at HP has numerous other solutions:

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I know the name of that last link may seem misleading since you haven't described color printing issues, but the links on that page offer different general print problems and their solutions.

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Hi

Some printing is get struck while printing please try with cancel that printing otherwise restart both the system and printer it will solve your problem

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