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No quality indicator

Have just been given 5400z however when connected sig strength 70% but quality zero, I currently use a 5410 on this connection with no problems 70% sig strength and 80% quality please advise your help greatly appreciated
thanking you
Terry R

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  • 2 more comments 
  • rileybill Nov 14, 2008

    Advice appreciated

  • rileybill Nov 16, 2008

    Hi Ginko, the aerial and cables are not the prob mate as I'm currently using the connection for Foxtel and a Humax IR-5410z sig strength 70% and quality 80%
    Terry R (rileybill)

  • rileybill Nov 16, 2008

    thanks for help will try tomorrow as gear packed away at the moment
    TR

  • rileybill Nov 17, 2008

    There is no problem with my dish or cables as it is being used at the moment and receiving a high quality picture,it appears that the Humax IRCI-5400z requires a C1 module to receive the Optus satellite which I suggest is what my problem is having a zero quality with this receiver, thanking you for efforts

    (that was a quick ten bucks)

    TR

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Sir,

Go up on the roof with a TV screen showing the strength meter, Pull the top
of the dish forward, does the signal increase or decrease. Now push the dish
backwards, what happens , pull the left side back, The right side back, is
there any increase in signal strength, If yes thats the way the dish needs
adjusting a fraction of a degree.
But if you really want a BETTER SIGNAL with no dropouts get a bigger dish.

Somewhere in the menu, there will be something about signal strength,
> some receivers show a coloured strip, one for quality [forget that
> one] and one for signal strength [thats the one you want, if it
> shows nothing , your not on satellite]

thanks
good luck

dont forget to rate the solution

Posted on Nov 16, 2008

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From what I understand, no/low signal quality means you are not on the satellite you have selected.

Have you tried adjusting the motor on your pole to improve the quality?

I have found that you have to be 100% spot on with your alignment, even more so with motorised, as you are tracking an arc, and the slightest bit out and you have missed it.

Follow the guides and set up the dish on your reference satellite. Make sure you have an active transponder showing on the receiver if using this method ( Normally Thor 0.8w / 11.325 BBC World)

Posted on Nov 16, 2008

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Try to go to menu, installation,status, stb status, and you need to make a note of everything down and including to sys id, this will tell you of the stb firmware.
next
press ok
yellow
yellow so that you are in the left side, and (if you only get a small page exit out, then go to menu, select service, and choose advanced) scroll up or down and see what sats are there, if you only have hotbird then you need to load a new settings file, and you will need a null modem lead, get a store bought one, as if you can be patched then it has come to my attention that its best to have a full nullmodem for the bin.
in the settings zip there is a guide called how to for humbox, and you will need to find the program humbox4.1 this you can find using google
hope this gives you something to work with

Posted on Nov 16, 2008

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Check the satellite aerial orintation and the satellite cable.

Posted on Nov 16, 2008

  • Ginko
    Ginko Nov 16, 2008

    This usually happens when the cable or connector is bad or when the aerial dish orientation is slightly wrong.

    This can have been moved after you swapped from old receiver to new one.

    Do a channel scan again, and double check the orientation.

    If this still does not work, test the signal again using a different receiver.

    If your old sat box gets good quality check the null modem cable, eventually test a different Null Modem cable.

  • Ginko
    Ginko Nov 16, 2008

    If none of the above works, try setting the sat box to non-motorised , then set the dish at 1W and do a scan. If you use a null modem cable, try replacing the cable first.

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