Question about GE Security Simon 3 Wireless Home Security System

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Alarm on simon

We just moved into a condo that has a simon system. we do not have an access code. the alarm went off in the middle of the night for about 45 seconds and then quit. it went off again about an hour later for about 15 seconds. what do we do?

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  • Anonymous Apr 04, 2009

    Contact me if you still have the sane problem
    philippe.fontaine@gmail.com


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If the system is defaulted you should be able to flip the front of the cover down then enter 4321. If it worked you will hear PLEASE SELECT START MENU. If it did then you enter ADD Then Access Code Until it says MASTER CODE then enter DONE then press 4 digit code then enter DONE again Then Close cover. If you don't have a home line or system has troubles or lo batteries it will beep reguarless of codes on the sytem. You can press disarm then 4 digit code. Normanly if there is a problem the STATUS light stays lit even with all devices closed or not tripped. To disable beeps you flip down cover then enter 4321 then DELETE then OPTION then Look To your bottom right there should be a 2 digit code that says panal beeps press those 2 digits then DONE. If you could get the system to say select menu then NONE OF THIS WILL WORK.

Posted on Jan 21, 2009

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Mike,
Unfortunately, without a code, there is not much you can do besides disconnecting the system. Do you own or rent? If you rent, call the landlord, he has to fix it immediately, as going off in the middle of the night and disturbing your rest is not acceptable. If you own it, find the main control box, which is most likely in a closet somewhere, and disconnect the 110AC and back-up battery. If you want the system to function, you will most likely need to call a local alarm company. Stay away from the large nationals, service tends to be poor. Find a local company, they depend on the individual customer to stay in business and you will get much better service.
Hope this helps.
Steve

Posted on Nov 15, 2008

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