Maytag Neptune FAV6800AW Top Load Washer Logo

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Anonymous Posted on Jan 10, 2018

Stuck on white wash cycle, washer locked & will not unlock even if unplugged

First the washer on any cycle the water would not stop, needless to say the water ran and flooded my house. Now it had been running ok so I put in white wash and now it's stuck on the wash cycle and will not go any further, it just starts and then stops starts and stops, no water running thank god.

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bernard miller

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  • Posted on Jan 10, 2018
bernard miller
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Drain the water off then try again then check your foilter

5 Related Answers

Anonymous

  • 7 Answers
  • Posted on Jan 08, 2008

SOURCE: water won't stop running

It might have a small stone or something similar in the water soleniod valve or it might just be sticking open somewhat. I'd go ahead and change the cold water soleniod valve because it's not closing itself and shutting off the water flow.

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A

Anonymous

  • Posted on Mar 31, 2008

SOURCE: washer stopped working??

Just to follow up, it was the fuse that caused my problem. Hope this helps someone else!

Anonymous

  • 1 Answer
  • Posted on Feb 17, 2010

SOURCE: Maytage MAH6500AWW Overloaded washer now leaks when filling

i have a maytag neptune washer model # mah6500aww an it is field with water that wont drain out what should i do

Anonymous

  • 64 Answers
  • Posted on Mar 26, 2010

SOURCE: Maytag top loadind washer. Won't stop filling up.

Make sure your drain hose to the drain pipe is higher than the water in the tub if not it will keep running and going out the drain.
Also try taking the hose off the level switch and blow in it to be sure it's not stoped up. If is it won't let the level sw cut off. air should go through it. Good luck
When you unpluged the power and it ddn't keep runing the water valve should be ok.

dweatherby

  • 239 Answers
  • Posted on Apr 23, 2010

SOURCE: My Maytag Performa washer loves to flood the house!!!!

sounds like pressure switch is bad or pressure hose is plugged or water valve is bad or drain overflowing

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I was doing a load of laundry and the washer "froze" i tried to cancel the load but it wont stop.... i ended up unpluging it and even when i plugged it back in its still stuck!!!

Locking controls
The Control Lock prevents unintended use of the washer. You
can also use the control lock feature to prevent unintended cycle
or option changes during a cycle. When CONTROL LOCKED is
lit, all buttons are disabled. You can lock the washer while it is
operating.

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The CONTROL LOCKED status light glows.

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did you try unplugging it and plugging it back in to see if you can get it to reset? Would it buzz when you try to drain it? Does the door latch lock when it goes into the wash cycle? Usually the door latch locks when it goes into the wash cycle and stays locked. So it filled up, the door latch should lock, then should go into wash cycle. Then you said few minutes later it stops. How did you get the door open? reason i ask is Usually i would see the clothes get stuck inside the washer because the door latch is still locked when it stops. Was the door unlocked when it stoped. If so maybe something going on with the communication from the board to the door latch maybe. Did you try operatin the drain?
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Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
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  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
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