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Software won't install coby photo viewer key chain

Couldn't get the software to install, error- ''Can't find any photoviewer, or another program owns it. The program will exit!''. The manual claimed this is due to a lack of admin access (but my account is the admin account).Coby recommended ''playing'' around with it, didn't work. You get what you pay for...don't expect a lot and you will probably be happy.

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  • Anonymous Nov 30, 2008

    same problem

  • Anonymous Nov 30, 2008

    I have the same problem.

  • saydes4686 Dec 09, 2008

    what did you end up doing about it?

  • Anonymous Dec 11, 2008

    yes, the same problem...

  • Anonymous Dec 17, 2008

    same thing here

  • Anonymous Dec 25, 2008

    WTF. Its got a good picture to it (the defult pics) but it wont install. WTF

  • Anonymous Dec 26, 2008

    same exact problem. my solution was to re-plug in the device, select the usb option, then forward to the pics on the device. At that point, the usb device was recognized by XP and the device was installed on XP. After that, starting the application worked.



  • Anonymous Dec 26, 2008

    it doesnt want to install the photo viewer cd

  • Anonymous Dec 31, 2008

    Same thing here: ''Can't find any photoviewer, or another program owns it." Total rip-off!

  • brwneyedqtie Jan 05, 2009

    i dont know how to install the software

  • Anonymous Jan 08, 2009

    I tried to install the software from disk, uninstall and down load from site. No help at all.

    abommarito4175@charter.net

  • ANGELTB2 Jan 08, 2009

    COBY KEYCHAIN DP-151 SOFTWARE WON'T INSTALL. I TRIED TO DOWNLOAD FROM THE SITE ALSO.

    ANGELTB2

  • kathy_bortle Mar 23, 2009

    software will not load.

  • aji_ramya Apr 12, 2009

    sameproblem

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You need to make sure the usb cable is in all the way to the viewer. You have to push it hard. No silver showing. Always need the viewer plugged in first before starting the viewer program. After that it is pretty simple.

Posted on May 06, 2009

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This is from Amazon.com. I tried and it worked.
1. Plug the PhotoViewer into a USB port to fully charge the battery.
2. Install the software from the CD.
3. When the PhotoViewer is fully charged, disconnect it from the USB port
4. Re-start the computer.
5. Plug the PhotoView into a USB port. The screen on the PhotoViewer prompts for either USB charge or USB update. Select USB update.
6. Run the program installed in step 2. It should now work.

good luck!

Posted on Mar 05, 2009

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See if your PhotoViewer.exe file is the following: 8/22/2007 4:55PM 316KB. If not, then try getting it off the Coby website. You'll need to have the software WINZIP to extract the files after downloading it. Also make sure when you first plug in the digital photo viewer that you select "USB Update" ("USB Charge" and "USB Update" are first shown on the digital photo viewer screen... that one got me!).

I finally got mines working! Good luck to you guys!

Posted on Dec 23, 2008

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I too got the same error. I pretty combined all solutions above n did something n was able to work with it. let me summarise.
1) first mistake i did was i dint fully plug in the wire to the device. Once i did that correctly my system identified the usb.
2) I dint extract the zip files into a folder!
3) After this finally i used USB update option while transferin pics!
4) Used the instructions in Coby website manual to transfer files!
N yes it really is good...

Posted on Aug 31, 2009

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I cant get it to work dolby151

Posted on Dec 11, 2008

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Posted on Jan 02, 2017

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I have placed photos from my pc to Photoviewer 2.3 but when I try to download photos to Coby DP-152 I just get a download failed message. Why? What am I doing wrong?


uninstall photo viewer,then reboot your computer,install the cd with photoviewer on it,(for windows,not mac),next reboot your computer,now,connect your coby to the computer,wait until it is recognized,double click on the photoviewer icon on the desktop screen,let it load,
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Coby DP 152 Instruction Manual

May 30, 2015 | Photography

4 Answers

Digital photo album - keychain


The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

Regards
Balisonu79

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1 Answer

When I try to install the coby dp 151 it says: cant find photoviewer or program that owns it. the program will exit. ?? confused


Hello,

The error you describe, is also mentioned in the Setup Guide for the DP151.
When you connect the Key Chain to the USB port of your computer, on the Key Chain will prompt the message to select: USB charge or USB update.


For proper function of the Chain Key:

0) Before connecting the Chain Key, have the Photo Viewer software installed:
You need adminstrator rights to perform installation of programs.
Install the photo viewer from the CD or download this program
from the Coby support site:
> enter cobyusa.com in the address bar of internet explorer
> enter DP151 in the Product Search bar
now all support for the Chain Key will show
> run the DP151_PhotoViewer zip file directly or save the zip file onto your computer, unzip and run the setup.exe file later

1) Connect the Chain Key and Select USB update on the Chain Key.
Again, to be able to update, you need adminstrator rights.

2) Run the Photo Viewer on the computer.

Aug 15, 2010 | Computers & Internet

1 Answer

I have not used my Photo Viewer for a few months. Was working ok. But now Software would not respond when I plugged keychain in. Tried many times. Uninstalled PhotoViewer Software. Re installed same....


The program is corrupt. Uninstall it, delete all remaining files and folders, run a registry cleaner, defragment, download a new installer and install it again but in a different location.
Or you could just install a much better photo viewer   http://www.irfanview.com/

Aug 03, 2010 | Computers & Internet

1 Answer

Installation on XP for Coby DP-151


chyeck for the program in control panel if it is installed then check the installed program in all programs n then configure it using the recommende setting

Jan 16, 2010 | Computers & Internet

3 Answers

Installing coby digital keychain software


Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
7. well-ah, intelligence > poorly organized device - enjoy everyone

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5 Answers

Coby Digital Photo Keychain DPKEY


Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d)
After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f)
Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

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4 Answers

Copy DP-151 Photo Viewer software does not work.


You have to push the USB cable into the keychain until it pops. Push it in hard! I thought mine was all the way in because the keychain lit up, but it wasn't.

Jul 08, 2008 | Audio Players & Recorders

1 Answer

Not cmpatable with windows vista


ya not comp with vista photo viewer is in xp ed not vista have u tryed the website see if they offer u a driver for vista yet dont use cd is your best bet to sp1 for vista come sout in june then most will work

Feb 04, 2008 | Televison & Video

3 Answers

Can run photoviewer program for photo keychain


Your computer will certainly have its own program for viewing photos. For example, if you are using Windows XP, you just right click on a photo file and choose "preview". It can be difficult to find the photos on your computer if you have been using one of the silly organizers that come with cameras. You can search for a photo if you know its filename or for *.jpg to find all the photos on your hard drive.

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