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Software won't install coby photo viewer key chain

Couldn't get the software to install, error- ''Can't find any photoviewer, or another program owns it. The program will exit!''. The manual claimed this is due to a lack of admin access (but my account is the admin account).Coby recommended ''playing'' around with it, didn't work. You get what you pay for...don't expect a lot and you will probably be happy.

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  • Anonymous Nov 30, 2008

    same problem

  • Anonymous Nov 30, 2008

    I have the same problem.

  • saydes4686 Dec 09, 2008

    what did you end up doing about it?

  • Anonymous Dec 11, 2008

    yes, the same problem...

  • Anonymous Dec 17, 2008

    same thing here

  • Anonymous Dec 25, 2008

    WTF. Its got a good picture to it (the defult pics) but it wont install. WTF

  • Anonymous Dec 26, 2008

    same exact problem. my solution was to re-plug in the device, select the usb option, then forward to the pics on the device. At that point, the usb device was recognized by XP and the device was installed on XP. After that, starting the application worked.

  • Anonymous Dec 26, 2008

    it doesnt want to install the photo viewer cd

  • Anonymous Dec 31, 2008

    Same thing here: ''Can't find any photoviewer, or another program owns it." Total rip-off!

  • brwneyedqtie Jan 05, 2009

    i dont know how to install the software

  • Anonymous Jan 08, 2009

    I tried to install the software from disk, uninstall and down load from site. No help at all.

  • ANGELTB2 Jan 08, 2009



  • kathy_bortle Mar 23, 2009

    software will not load.

  • aji_ramya Apr 12, 2009



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You need to make sure the usb cable is in all the way to the viewer. You have to push it hard. No silver showing. Always need the viewer plugged in first before starting the viewer program. After that it is pretty simple.

Posted on May 06, 2009

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This is from I tried and it worked.
1. Plug the PhotoViewer into a USB port to fully charge the battery.
2. Install the software from the CD.
3. When the PhotoViewer is fully charged, disconnect it from the USB port
4. Re-start the computer.
5. Plug the PhotoView into a USB port. The screen on the PhotoViewer prompts for either USB charge or USB update. Select USB update.
6. Run the program installed in step 2. It should now work.

good luck!

Posted on Mar 05, 2009

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See if your PhotoViewer.exe file is the following: 8/22/2007 4:55PM 316KB. If not, then try getting it off the Coby website. You'll need to have the software WINZIP to extract the files after downloading it. Also make sure when you first plug in the digital photo viewer that you select "USB Update" ("USB Charge" and "USB Update" are first shown on the digital photo viewer screen... that one got me!).

I finally got mines working! Good luck to you guys!

Posted on Dec 23, 2008

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I too got the same error. I pretty combined all solutions above n did something n was able to work with it. let me summarise.
1) first mistake i did was i dint fully plug in the wire to the device. Once i did that correctly my system identified the usb.
2) I dint extract the zip files into a folder!
3) After this finally i used USB update option while transferin pics!
4) Used the instructions in Coby website manual to transfer files!
N yes it really is good...

Posted on Aug 31, 2009

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I cant get it to work dolby151

Posted on Dec 11, 2008

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