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There is an electrically activated air dampener in the upper left back side of the refrigerator section which most likely has broken (in the open position), allowing cold air from the freezer to continue to enter the fresh foods section. Replace the dampener assembly.
Depending on which is the lower temp settting I would say you are correct I would set it to a higher no.Assuming the higher no.is a colder setting and not vice versa try 5 for a day or so and test the milk by drinking it and see if it is much colder but not freezing.if npot cold enough go to 6
i think your temperature meter is not working correctly try to measure temperature of the food articles and then relate it with the 40 deg. F and measure deviation and set it at higher value accordibgly
Had a problem similar to this with this frig and the problem was a bad mother board that kept the fans from operating correctly to disperse the temperature. I woould actually get stalagtites forming from the warmer top shelves to the colder lower shelves. Repaire under extended warantee.
To solve this problem, you must open the compressor area at the back bottom of the refrigerator and chek the temperature of the pressure line. If the temperature is between 55celcius to 60 than its ok. Or else you need to change the refrigerant.
I suggest you to contact the service authority.
40 F or lower is the recommended refrigerator temperature to slow bacterial growth and maintain quality. Freezing occurs at 32 F; adjust refrigerator accordingly between 32 F and 40 F to prevent unwanted freezing, such as freezing milk. http://lancaster.unl.edu/food/ciq-fridge-freezer-thermometer.shtml
You have 2 dials in the refrigerator. One is the thermostat setting the cold temp in the freezer, the other is a damper that allows cold air from the freezer to the refrigerator. Set the thermostat to the middle then try closing down the damper, most say colder or warmer refrigerator. If the damper is closed and your refrigerator is still freezing, then I would guess that the thermostat is bad. A thermostat runs about 40 to 60 dollars wholesale. Retale should be about double.