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I have an Olympus 810 digital camera the lense will not retract the motor trys to pull it in when the camera is switched on but it will not pull in

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There are may be two problems
1. your camera need dusting or
2. there is a problem in leans alignment 
Thank you for using FixYa.


Posted on Nov 14, 2008

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My Olympus c-730 just fell on the floor while it was on and landed on the lens. The glass lens and 2 plastic pieces came out and the lens housing is now crooked. It won't retract in or out. I tried...


I'm sorry to tell you that this means your camera is now dead.

You've broken the lens assembly, and probably the lens zoom/retract motor and gear assembly. There is no way to accurately repair them without replacing as complete sub-units: even if you could get it back together, the lens elements would be out of alignment. Spare parts have long since been discontinued.

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There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can not take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard for a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal. Make sure to clean the outside of the lense when fully open and keep it clean always. If this did not help, read 2.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inspect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on the camera and your camera would be back to normal.

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Zoom lense wont retract


The problem you are describing is a problem with something in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $73.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

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if the camera was being updated and then unplugged from the computer, the internals may have been fried... olympus repair can give a free estimate on the camera repair if needed... olympusamerica.com/repair

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After talking, without any success, to your expert I tried experimenting. It seemed like the sliding lens cover was the main reason for it to behave as it did. It turned out that the lens cover had a worn track and did not always operate the lens motor switch to open it, or pressure on the cover caused the lens to retract. All it needs is a new sliding cover.

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Power issues.


you sdaid power surge on the laptop. Thus suggests that this may have affected the camrera. I would think a 'repair' if such is possible will be near the cost of replacement. Only Olympus can advise

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This thread might be relevant to your problem: http://www.fixya.com/problems-solutions/t114846,p220455/Olympus-Digital-Cameras.aspx Comment on what you saw in there when you opened it up, compared to the other user. Good luck

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