Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine

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FrancisFrancis X1 Paint Blister

I have a relatively new Francis Francis X1 which is working perfectly; however, I noticed a blister in the paint/enamel around the drip tray recess. When I prodded this, The paint came away to leaving a rather disfigured machine. The paintwork is cream and I would like to get it repaired. Who should I contact?

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5 Suggested Answers

ThaMp3Doctor
  • 8596 Answers

SOURCE: where do i get gaskets for FrancisFrancis X1?

The Francis Francis machines are owned by illy now - you can get parts from them - 1-877-469-4559
-Tha Mp3 Doctor

Posted on Mar 09, 2009

jmgldsmth
  • 1869 Answers

SOURCE: Francis Francis X1 - Cleaning lime from tank

CLR rinse followed by a vinegar brew then a clear water brew cycle

Posted on May 21, 2009

EsWorld
  • 1618 Answers

SOURCE: Francis Francis X1 blowing thru ESE pod

Check the group head shower, make sure it does not have any defects(cracks, scratches or unusually large holes).

Posted on May 31, 2009

  • 6 Answers

SOURCE: i have a francis x1 coffee machine need a seal

Call 877-854-4141, which is Empire Fulfillment. If you are not sure if the part is exactly right, ask them to email you a diagram of the part.

Posted on Oct 12, 2009

  • 1089 Answers

SOURCE: francis francis X1---the steam nozzles won't work,

HI Unscrew the chrome tip from the wand. Then check the wand tube for a plug. Insert a paper clip into the wand tip to see if there is a restriction.

Posted on Feb 07, 2010

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You can tell if the pump is working by the noise it makes. Mine got blocked with scale and I took it apart and cleaned out the boiler. It's possible; the boiler is bolted together with standard bolts (metric size). If you've got the interest the Francis Francis is easy to service; you will find a way into each part of it and clean it, and if you do it will work like new.

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Francis francis X1---the steam nozzles won't work,


HI Unscrew the chrome tip from the wand. Then check the wand tube for a plug. Insert a paper clip into the wand tip to see if there is a restriction.

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Francis Francis X1 Gasket broken


Hello Salmonp,

You can contact Empire Fulfillment at 877-855-4540 for all of your Francis Francis machine needs. The are the authorized service center for Illy cafe and the FF machines.

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Francis Francis X1 - Cleaning lime from tank


CLR rinse followed by a vinegar brew then a clear water brew cycle

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Go to this site www.redmonkeycoffee.co.uk select expresso machines then FF X1 you will see a link to download manual

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1 Answer

Where do i get gaskets for FrancisFrancis X1?


The Francis Francis machines are owned by illy now - you can get parts from them - 1-877-469-4559
-Tha Mp3 Doctor

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I had the francis francis examined.  It is indeed the boiler, a $200 fix if you could get the part.  Francis Francis X1 is now a brick!

Dec 19, 2007 | FrancisFrancis! X1 - Stainless Steel...

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