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I can not install my logitech ex100 cordless mouse nand keyboard

Everytime i try to install the keyboard is installed but the mouse does not work. however if i remove the setpoint software provided by logitech it is recognised instantly as a generic HID mouse n keyboard and is working. on the properties while the setpoint is installed in the driver tab it shows the messagethat " windows can not initialize the driver for the this device (code 37) i am running windows xp pro sp3 with zone alarm pro and have tried installing this on my office computer with identical platform and everything is working ok there. so its a software related issue. can some one help me out please. i have tried installing the set point with out the zone alram activated also but i t has not been of any help either. thanx in advance.

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Have you tryed downloading the latest setpoint software? or tryed installing it in safemode? those might help

Posted on Oct 01, 2009

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