Question about Printers & Copiers

1 Answer

Since changing my computer to Vista I am unable to scan pictures to send direct to an e-mail address.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

Be sure you have Vista drivers

Posted on Nov 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

Nov 04, 2013 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

I am trying to figure out how to use my Brother MFC-8440 scanner. I would like to use it to scan documents to email out. When I go to Brother.com and look at the direction book, it doesn't have directions...


It is part of the Network User's Guide (section 10) and the Software User's Guide (section 3 for a PC using Windows, Section 8 for network scanning), not the User's Guide. The directions below are for XP and Win2K primarily. Slight changes may exist with other OS versions. (Full software is not available for Win7 so the buttons on the unit will not work. You will need to launch scans from the computer only. You can use Windows Paint or Fax and Scan without needing third party software. Then attach the file to an email either in the email software or by right clicking on the file and choosing Send to Mail Recipient.)

For either use, put the document face down on the glass or face up in the ADF.

If you use a directly connected computer, you need to set the destination for the Scan to E-mail in the Control Center (section 4-4 in the Software User's Guide). Open this program and make sure the correct machine is in the drop-down menu. This program needs to be running to hear the buttons being pressed. Click on E-mail to set which program will get the scanned document as an attachment for your e-mail. You can also set the resolution and type of attachment. If you do not want to use available file formats, you will need to scan in PaperPort (or other software) and then use that to attach the file to the e-mail. Then click Scan to launch the scan from the unit. Hit Set when ready to send.

If you have the unit set up on the network, then you can enter the LAN setup in the Front Panel (or a browser). Hit Menu 6 (and then the appropriate number for the next feature), such as TCP/IP, DHCP or Static IP (these are under 1), SMTP, POP3, Mail Address (Menu 6 2). Setup the Scan to email with Menu 6 7 1 for color and Menu 6 7 2 for black and white.

This automatically sends the item to the email server or PDF as either a PDF or JPEG. Then you need register the PC that will get the file to the unit, if you use scan to email (PC). (Your version of Windows will matter for exactly where the information is: Control Panel > Scanners and Cameras or Control Panel > Printers and Other Hardware > Scanners and Cameras.) Right click on the icon for the unit and select Properties to see the Network Properties box. Go through all of this set up including the Scan To Button. Then the Control Center will launch the e-mail program when it "hears" you press Scan, select Scan to Email, press Set, then choose PC and press Set again. (or select the destination PC which has e-mail access and press Set again). Scanning will start.

If you have set the POP3 and SMTP servers and the unit can directly access them, then you can scan to e-mail and enter the recipient address. Press Scan, select Scan to Email, press Set, choose Email Server and Press Set again. Adjust the scan quality as desired pressing Set at each step. Once you go through all of the layers, the LCD screen will prompt you for the recipient's email address. Then press Start.

I hope this helps.

Cindy Wells

Jul 20, 2010 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

How to record e-mail ad on panasonic dp-1810f


Here is the user guide. Click on the "Setting your Logo" (p19) or "User Parameters"

It has pictures on how to set your logo - in this case it would be your e-mail address (max 25 characters).

I hope this helps - it is easier for you to look at the pictures than me try to describe them for you!

Nov 10, 2009 | Panasonic DP-1810F Laser Printer

2 Answers

How to scan to e-mail


Hi this is kamal....

pls read and do these steps carefully.. definitely u will get solution..


SCAN DIRECTLY TO E-MAIL FROM THE MACHINE- The direct "scan to e-mail" function was the hardest thing to setup. You have to have an actual POP e-mail address for your scanner, which is how it sends PDFs or JPGs of TIF files directly from the box. Getting an e-mail account setup is simple enough, but the control panel won't recognize the servers by name, for example standard pop mail server names list POP.GMAIL.COM. Instead you have to actually convert the server names into IP addresses (I found a website somewhere that did this) and insert that IP address into the control panel.

Once setup, the scan-to-email function works just as you'd expect. But it requires way too many key strokes on the machine to actually send the document. "Are you sure, Are you really sure, Are you really really sure?" (not exact quotes, but you get the idea)

I'm in my late-twenties with a background in the tech field, yet programming this direct-to-email function had me cussing and pulling my hair out. I imagine most people will setup the network scanning application and stop there. The network scanning application is actually a lot more versitile than the direct scan-to-email, even though it requires you to have your computer turned on. But using the network scanning the document just appears, then you can forward it to whatever e-mail you want via your computer (and keep your hair).
best regards
kamal singh

Oct 08, 2009 | Samsung CLX 3160fn All-In-One Printer

1 Answer

How to scan a hard copy, and send in an email?


Hello,
Install the Control Center CC3, if it is not already installed. Connect the MFC-5460CN to the computer. Open the CC3 software. Click the Scan button. You will have the choice to Scan to Picture, Scan to OCR, Scan to E-mail, or Scan to file.
You click to E-mail. The MFC scans the document and opens the default E-mail program (Outlook, Outlook Express), attaches the scanned picture and all that is left for you to do is to supply the E-mail address where the document is to be sent.

If you have problems doing that, scan to file then open the E-mail client to create a new message and attach the file you scanned.

Hope it helps.

Sep 28, 2009 | Brother MFC-5460CN InkJet Printer

2 Answers

How do i send a scan to someone else's email address-it automatically comes to my email address


In order to resolve the issue you have to configer the mail on your computer if you are using Windows Vista you have to configer the Windows Mail, if you are using XP then you have to configer either Outlook express or Microsoft Outlook. FOR VISTA OPERATION SYSTEM ================================== Step 1: Configure Windows Mail. http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx OR http://www.apluskb.com/scripts/How_do_I_configure_Windows_answer3578.html Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address. Step 2: Go to IE>Tools>Options>Programs>Email> Select Windows Mail Step 2: Set Windows Mail as the default e-mail program Open Windows Mail by clicking the Start button, clicking All Programs, and then clicking Windows Mail. Click the Tools menu, and then click Options. Click Make Default next to This application is NOT the default Mail handler. If the Make Default button is not available, then Windows Mail is already set as your default e mail program. Step 3: Populating E-mail program as scan to destination Open HP solution center. Click on Settings. Go to E-mail Settings. In the E-mail settings box, select the e-mail program to Windows mail and click apply. Step 4: Change the Setting ?Scan to? in Solution Center Open HP Solution Center, if it is not already open: Windows VISTA: Click Windows Icon, click All Programs, point to HP, and then click HP Solution Center. HP Solution Center opens in a new window. In HP Solution Center, click Settings, and then click Scan to...Setup. The Front Panel Destination List Setup window opens. From the Available Scan Destination list, click the program you want to be the scanning destination, and then click the Add button. The program moves to the Front Panel Destination list. Note: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically. If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window. 5. Check the functionality.

Sep 02, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

2 Answers

How to scan documents then email them


To scan and send the documents via. e-mail. First of all you must run the setup from the cannon cd (comes with printer), use full installation (recommended option) complete the installation.

If this is already done then :-
1] Put the document that you want to scan in the scanner,

2]Open "control panel" and open "scanners and cameras" folder. (switch to classic view if needed)

3]Switch on the printer (if it's on only then proceed to next step)

4]You will see your scanner icon (if necessary refresh the screen)

5]Open it and click "next"

6] (OPTIONAL) Select scan image type.

7]Click "next".

8]Choose a place to save your image.(default is my pictures)

9]Click "next"

10]and now image scan starts, at last click on finished.

11]Now open your e-mail account, choose "compose mail" fill in the details

12]now select "browse" (for gmail) or select upload file

13]select the address of the image where you saved it (default my pictures)

14]click ok.(you can only upload 1 file at a time)

15]send the mail. !!

16]Thus, you can send image by scanning like as stated above .

Jan 07, 2009 | Canon PIXMA MP130 All-In-One InkJet...

2 Answers

How to set scan for a new person on bizhub c351


After pressing "scan," press "Direct Input," then "Scan to E-mail." That will come up with a digital keyboard with which you can enter the e-mail. You'll have to type out the whole address, as on my printer (even though I have the manual) I can't seem to find out how to save it so you don't have to type it in every time...

However, after inputting the e-mail address, press "Start" and it should scan to the e-mail.

Nov 19, 2008 | Konica Minolta bizhub C351 All-In-One...

1 Answer

Scanning for a Konica


Need to go to the user mode, press One touch,enter the address book, then Scan to email, there u can see all the address, select the one which u want to change it.

Jul 18, 2008 | Printers & Copiers

2 Answers

E-mailing docs


Is there only one email address that doesnt work, or are they all not working?, also have you had a change on your network lately?, your copier will be tied into your email server and any changes will directly affect your copier, if so you may need to call in your IT to input the new server name into the copier.

Dec 04, 2007 | Canon imageRUNNER 5000 Copier

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96627 Answers

old marine
old marine

Level 3 Expert

1476 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...