Go into device manager and see if your drive is listed or has an exclamation point beside it.if you dont know how to open device manger go to start menu and click help and search device manager.if there is an exclamation point ! click it and it will tell you the problem.you may need to download a new driver or reinstall the old driver. the only other possibility is the drive is dead :(
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if there error appeared while windows copying files then disc OS or the DVD ROM might be faulty. Try to test first the ODD if it is faulty. Use the drivers and utilities cd from dell to test the DVD ROM. If DVD ROM reads fine the drivers disc then try the OS disc to a different computer if it can load vista files. if not the OS disc has the problem. If no issues with OS disc and DVD Rom then it might be the HDD.
This might be caused by a loose connection. Try and screw loose the cd/dvd drive. Remove it and then insert it again and make sure it is fitted correctly. Tighten all the screws and check if it worked.
this is either a faulty dvd drive error message, or you have missing system files on the hard-drive.
The computer is asking you for the ( Media-Software Disk ) that is missing, and is required to start the computer.
Try putting your restore cd, or operating system in the dvd drive when booting the computer.
Boot with an external bootable live operating system cd/dvd (preferably any of the live linux distros) if the audio works, then it is not a hardware issue. just search for the right drivers or worst case scenario format and re-install windows. if you still hear garbled audio, it is a hardware issue.
Hi there. It sounds like the drivers could be bad or the lens has gone. This can be a common problem with vista loosing the CD/DVD drives. Do
this >>>>>> right click on "computer" and select
"manage" from the sub menu, then select "device manager" from the left
hand side, it will generate a list of devices, look down the list for
CD/DVD and click on the + icon next to it, from the drop down list
right click and uninstall, restart the PC and let vista re-install the
drivers for you, then try to use the CD/DVD. If this does not work please post back.
First thing you need to check is whether the issue happens only if you are logged in to Windows or not. For you to check if it also happens outside of Windows, insert the Windows Operating System disk (XP or Vista) then shutdown the computer. Turn it back on. As soon as you see the Dell Logo, keep on pressing F12. Then select "CD/DVD ROM" from the choices and press enter. When you see the prompt "Press any key to boot from the CD", keep on tapping the "Enter" key. If your CD/DVD drive is working fine, you should see a page that'd say "Windows is loading files". If not then the system is not detecting your drive. Then check the BIOS page. F2 on the Dell Logo. Then look for Drive Configuration. If the drive isn't there, reseat it. Physically remove the drive from the computer and put it back in. Then restart.
Try to do this, when you see the dell logo, keep on tapping f12 then choose cd rom or dvd rom device, then keep on tapping enter until you will be able to see the setup page of the program/os that you are installing.