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I have tried to down load some updates to my programs and I get the following message: The windows installer service could not be accessed. This can occur if you are running int he samve mode, or if the windows installer is not correctl installed. Contact yor support personnel for assitance. How do I fix this?

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Is you windows at automatic update enable, Ok try this on the RUN dialog box type SERVICES.MSC and press enter and see your automatic update should be AUTOMATIC under the start up type. Doubleclick on automatic update to do changes to the settings and see what happens. cheers

Posted on Nov 14, 2008

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6ya6ya
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Posted on Jan 02, 2017

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COMPUTER CRASHED I NEED TO RELOAD CD BUT I DONT HAVE ACCESS CODE


There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

  • You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close software and turn off machine
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Install Autopunch using Installation Wizard - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off machine
  • Place Autopunch CD in tray but CANCEL Installation Wizard
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura Machine and double left click to open the program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

  • Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install the Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
  • Close program and then turn off the machine
  • Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install HyperFont program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
  • Close program and then turn off the machine
  • Install PhotoStitch program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

  • Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off machine
  • Install Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from AutoPunch jewel case and then left click on check mark*
  • Close program and turn off machine
  • Install Hyperfont program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from HyperFont jewel case and then click on check mark*
  • Close Program and turn off machine
  • Install Photo Stitch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark*
  • Close program and turn off machine.
  • Install Auto Cross Stitch program and leave CD in tray
  • Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
  • Double left click on the desktop download icon to install
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

Dec 11, 2010 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Code error 80072EFE


I understand you receive an error message 0x80072EFE when trying to installing update from the Windows Update website. This kind of issue may be caused by hardware/software firewalls or proxy server or Windows category files are corrupted. Let’s try the following steps to resolve this issue.

Step 1: Check background programs.
=======================
Disable firewalls or other Internet browser programs that can affect the Internet connection. The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:

McAfee firewall
Norton Internet Security
Zone Alarm Firewall
Panda firewall


Step 2: Delete the CatRoot2 folder
=======================
A: Stop Cryptographic Services:

1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.
2. Double click Cryptographic Services, and then click Stop (if it has been started).

B: After stopping Cryptographic Service, please delete the "Catroot2" folder:

1. Locate the "C:\Windows\System32\" folder.
2. Delete the Catroot2 subfolder in System32.

Note: I am assuming your Windows Vista is installed in C:\Windows.

C: Re-start Cryptographic Services:

1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.
2. Double click Cryptographic Services, and then click Start.

After performing the above steps, please visit the Windows Update website and check the available update.

Hope this helps.

Aug 26, 2010 | Computers & Internet

1 Answer

ERROR 80072EFE IS NOY ALLOW TO UPDATE WINDOW 7


I understand you receive an error message 0x80072EFE when trying to installing update from the Windows Update website. This kind of issue may be caused by hardware/software firewalls or proxy server or Windows category files are corrupted. Let’s try the following steps to resolve this issue.

Step 1: Check background programs.
=======================
Disable firewalls or other Internet browser programs that can affect the Internet connection. The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:

McAfee firewall
Norton Internet Security
Zone Alarm Firewall
Panda firewall


Step 2: Delete the CatRoot2 folder
=======================
A: Stop Cryptographic Services:

1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.
2. Double click Cryptographic Services, and then click Stop (if it has been started).

B: After stopping Cryptographic Service, please delete the "Catroot2" folder:

1. Locate the "C:\Windows\System32\" folder.
2. Delete the Catroot2 subfolder in System32.

Note: I am assuming your Windows Vista is installed in C:\Windows.

C: Re-start Cryptographic Services:

1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.
2. Double click Cryptographic Services, and then click Start.

After performing the above steps, please visit the Windows Update website and check the available update.

Hope this helps.

Aug 19, 2010 | Computers & Internet

2 Answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

Nov 08, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

Windows could not search for updates.


From the case log, I understand that when trying to update Windows, the error code 8024402F was encountered. If there has been any misunderstanding, please feel free to let me know.

I also understand the inconvenience you have experienced. Please be assured that I will do my best to help you. Please be aware that these following steps may be similar as the suggestions on Help and Support page, but, they are more detailed. Could you please perform them step by step? This will prevent us from having to proceed with additional troubleshooting steps and provide us with feedback to further develop our support resolutions for future customers. Your assistance in the feedback process is greatly appreciated and crucial to creating the best support experience we can here at Microsoft. This issue can be caused by the following factors:

1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.

In order to narrow down the cause of this issue and resolve it, please refer to the following steps. After finishing each step, please check the result again on the Windows Update website.

NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.

Step 1: Verify the relevant Windows Update services
=======================================
1. Click the Start Button, in Start Search box, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double click the service "Windows Update".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.

You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
================================================
This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

1. Close all the open windows.
2. Click the Start Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.

5. Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

Oct 04, 2009 | Microsoft Windows Vista Ultimate Edition

2 Answers

Vista window installer cannot be accessed/incorrectly installed for some downloads


Start the Windows Installer service
  1. Click Start, type Services.msc and press {ENTER}
  2. Double-click Windows Installer
  3. Set the Startup type of Windows Installer to Manual
  4. Click Start to start the service. (Write down the error message if any).
  5. Click OK.
Windows Installer Registry Fix If the above steps do not help or if the Windows Installer service is not listed in the Services applet, follow these steps:
  1. Download msiserver.zip and save it to Desktop.
  2. Unzip the file and extract msiserver.reg to the Desktop.
  3. Right-click msiserver.reg and choose Merge.
  4. Click Yes when asked for confirmation.
  5. Restart Windows.

May 27, 2009 | HP Pavilion a1610n PC Desktop

1 Answer

RTHDCPL.EXE err


Error Message after Installing Security Updates 925902 and 928843 This afternoon (April 3rd, 2007) my Automatic Updates alerted me about a couple updates I needed to install, so I did. Upon rebooting the computer though I was confronted with the following error message
"RTHDCPL.EXE - Illegal System DLL Relocation"

"The system DLL user32.dll was relocated in memory. The Application will not run properly. The relocation occurred because the DLL C:\WINDOWS\SYSTEM32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."
  


Cause of Error Message

Turns out this error occurs when the Realtek HD Audio Control Panel by Realtek Semiconductor Corporation is installed. This is my built-in sound card on my computer.

The HHCTRL.OCX file that is included in the Security update 928843 and the User32.dll files that is included in Security Update 925902 have conflicting base addresses. When Windows loaded the HHCTRL.OCX file before it loads the User32.DLL file, the problem occurs.

The error occurs when the following third party programs or applications are installed on a computer with Windows XP Service Pack 2 installed. 
Realtek HD Audio Control Panel
ElsterFormular 2006/2007
TUGZip
CD-Tag
Microsoft now has released a patch to correct the problems, you can go to the following link to download and install the patch for the patch :-)

http://support.microsoft.com/kb/935448

Oct 18, 2008 | Computers & Internet

2 Answers

Error Message 2738 ipod shuffle install


Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Products Affected iTunes 7 for Windows, QuickTime 7 (Windows), Microsoft Windows 2000, Windows XP, Windows Vista
Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

Dec 26, 2007 | Apple iPod shuffle Second Gen. Silver (1...

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