Question about Smartlink (I56KSPF00) Modem

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Error no 633

Iam using windows xp service pack 2, i have bought a intex fax modem last month it shows the error no 633, i have reinstall my windows but even if ,it shows the the same error when i am connecting it. i found their were no virus in my computer, in the modem properties it shows that the driver is not digitally signed how to solve my problem.

ram prasad,
india

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  • festiva27 Nov 14, 2008

    i have did this already

  • Anonymous Mar 08, 2009

    every thing is fine but still it give 633 error
    modem is installed properly
    everything is fine
    btt again 633 error
    restarted many times
    checked port srtructure as well
    is thre problem of network adapter
    ?


  • Anonymous Apr 21, 2009

    I have same problem, my modem card cant work, it always appear the port are using by another application. Termintae application that using this port. That message appear after I install a printer. after this I cant access my modem. Please help me...


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You'll just need to update or reinstall the driver for the modem. Make sure to click on "Continue Anyway" when it prompts you about digital signing.

Posted on Nov 14, 2008

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Shows error633


When you try to use your modem on a Windows computer, you may receive an error message similar to the following: Error 633 Modem is already in use, or is not configured for Remote Access dial out or The port is in use.
Try this one after the other
1. Verify no other applications that are using the modem. You can open Task Manager to check that by press CTRL+ALT+DEL. Another way to test it is reboot the computer.
2. This behavior may occur when another device with a driver, for example outdated Palm Pilot software, conflicts with the modem.
3. Telephone.ini or unimdm.tsp is missing or damaged.
4. Make sure the modem is setup correctly and may apply SP.
5. Removing and reinstalling it, or apply the new drive may fix the problem.
6. Make sure no two ISDN installed on the same machine and attempt to connect to the same server.

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1 Answer

My modem cant work


633 - The port is already in use or is not configured for Remote Access dialout

This error can occur if:

The modem is actually in use - make sure you don't have other applications that are using the modem. Applications that can use the modem include fax software, terminal software (like HyperTerminal), as well as voice software including software that can make your modem an answering machine or speakerphone.

One way of seeing all running applications is to press CTRL+ALT+DEL and look at the Task List or Task Manager. This will display the actual program names - it may be difficult to pinpoint which, if any, programs are accessing the modem. Terminating tasks are about the only way - however, if you terminate certain tasks, your system may crash or become unstable.

The telephone.ini file is missing or damaged - If the telephone.ini file is missing or damaged, you can create a new one by running Tapiini.exe - this file is in the \windows\system folder. Before you run this, rename the telephone.ini file and reboot your PC if it already exists. Then, run the tapiini.exe file. This program will run very quickly and may not appear to do anything. You can verify the program created the telephone.ini file by searching for it.

The telephone.ini file is a Microsoft Windows file that stores settings for all TAPI-enabled applications including DUNS.

Make sure the modem named in the DUNS entry matches the name of your installed modem - You can check the name of your modem in ControlPanel->Modems.

Windows 95/98 - Can occur if the Unimodem TAPI file (unimdm.tsp) is missing or damaged. See MS KB Q150619

Windows XP - Can occur if another device's driver has a conflict with the modem driver. MS KB 324760 indicates this can occur with older Palm Desktop HotSynch Software.

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The port the modem is attached to could not be opened; Opening the modem device failed with error 000005aa


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solution: disable nic reboot pc then send fax should go alright.

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Hi ammity,

It really sounds like a driver issue that your having. HERE a site that is the manufacture of the modem/fax, and they have a modem central that gives assistance to problem modems/fax's. You will need to agree to the acceptance, but they might solve your problem. The other thing that you can do, is faxing from your cable modem as well. There are all kinds of programs that allow faxing via the internet. And since you make it FixYa, you can fax through the router and forget the ol'e fax modem.

Good Luck

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