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I purchaced family tree maker with 6 months free subcription yesterday and though I believe my computer has the needed requirements it will not open. It does not open as it says in the inside of box and though it says its installed when I try to open it it does not open.

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May be that your operating software does not support the software or the setup file is corrupt.

you may try "SIMPLE FAMILY TREE" it is freeware.


please do mention the name of the software and the operating system you use in case this doesn't help

Posted on Nov 14, 2008

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goto the following above link download the latest version of windows live messenger.

First goto your add/remove programs in your control panel remove windows live messenger, then restart your computer now install the newest version of it and see if this helps fix the issue.

also make sure you computer meets the minimum requirements of windows live messenger.
these are as follows.

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Computer freezes are usally generated by software. Suggest you de a few things.
1. You can run windows system restor back to a date the pc did not freeze.
2. Run a full system's virus scan. (make sure your virus software is up to date). Anti-virus software subcription no longer valid?
Download AGV for free. Click the link below to download.
http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0

3. Your windows needs cleaned. Download a free cleaner. Click the next link.
http://www.pctuneuptips.com/recommends/clean/?gclid=CL2RiIrTmpICFSFMGgodODIPzg
4. Your mouse is defective, replace your mouse.

Need more help feel free to ask.
Thanks for using FixYa
Good Luck & Kind Regards.

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