Question about Kenmore Elite 45986 Front Load Washer

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My new washer bounces around the room like its posesd

It makes alot of noice, floods the floor, bouces around hard & very loud for my family and neighbors. Its wont even finish a load itll turn off half way drain and sit there then when i turn it on again it stars over again. please help me i dont know what needs to be done. I wonder if cause i bought it at a sears outlet store if i can get a manual or a matag guy to look at it and tell me what needs to be done to set it streight. thank u for ur time.
amy porter

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How does it flood the floor from water bouncing out, or leaking and the machine bounces too?

First thing, got get a level, a bubble level from a hardware store, lay it on the lid and then on another vertical surface and see how far how of level it is, then use the adjusting knobs on the feet to get the machine with the bubble right in the middle, and then let me know how that helps or does not, sounds like you have a ton of problems, and even getting it at sears outlet it has a warranty or should, what do they say?

write me at when you get a level and tell me how level the machine is when you first lay it on there I will try to help you


Posted on Nov 14, 2008

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have you removed the shipping bolts at the back before you run the unit?

if it is brand new, it is shipped with mounting bolts at the back that holds the unit securely. look at the back and you will see notice there about shipping bolts that you need to remove.

tnx 4 using fixya,


Posted on Nov 14, 2008

  • markexcg Mar 23, 2011

    I have the same problem where the bolts were in it and there was no warning sign or tape on the machine to remove them. Now the machine is trashed!!! How do I get Sears to cover this?



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