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Problem with HP Compaq Presario V2000 PC Notebook

Laptop CD/DVD Drive

I have a problem with my CD/DVD drive on my Presario laptop. About 8 months ago, my computer mysteriously stopped recognizing the drive. Then, as mysteriously as the problem arose, about a month later the drive started working again and all was fine. Then, about a month ago, the drive stopped working again, meaning I cannot use this drive at all. The disc drive is still getting power, and I can open and close the drive without problem, but it is not recognized. Any solutions? I am a graduate student and quite anxious to burn the large amount of material on my computer to a back up CD. Thanks for your help!

Posted by avatar on Nov 18, 2006

    • By avatarChickostix89 Feb 24, 2009

    • can open drive...but computer won't recognise that it's there....keeps telling me i need one or to make sure it's in....can't play anything.

    • By avatarGuest Oct 23, 2008

    • My V2000 is about three years old. The DVD/CD drive stopped handleing CDs, but can play DVDs fine. the BIOS find its fine, and Windows knows its there, but it cant boot CDs, This is kinda crazy

    • By avatarGuest Oct 11, 2008

    • The disc drive will open and close but it wont play or open the file, it also wont register on the disk list.

    • By avatarGuest Aug 05, 2008

    • I read on another forum to try and delete the cd/dvd driver (go to control panel and then device manager, then locate the cd driver) and then re-start your computer and this should get it back to working. If not, then you probably need a new driver. i tried to do this to my twice, but it still does not work.):

    • By avatarnatsi tuo May 29, 2008

    • I HAVE A DELL INSPIRION 3500 AND I CHANGE THE DVD ROM AND THE BIOS NOT RECONIZE THE DVD ROM? please help me



    • By avatarjayhaytch Mar 19, 2008

    • I cannot burn a cd - the drive works and will allow me to rip music into itunes and windows media player - but I cannot burn using either programmes or by using windows. Can anyone help this is so frustrating? Thank you email direct at jh003f2390@blueyonder.co.uk

    • By avatarGuest Mar 06, 2008

    • los driver

    • By avatarnjom Dec 20, 2007

    • I have recently aquired a new computer - my DVD/CD rom is opening and closing but the It doesnt appear inside the My computer ICon. It was working fine when I purschased it.

    • By avatarSun Boy Dec 13, 2007

    • Yes I do have the same problem It just started. I can not upload any new software but I can play my DVD movies and listen to music CD but not load

      new software. What can I do??

Solutions (7)

Best Solution

I have a qsi cdrw/dvd swb242b rom and it does not read dvd'd how do I fix this as it used to work and now it doesn't.

cd driver toshiba sp 4300

I had the same problem on a sony vaio. What worked for me was to shut the laptop down, remove the cd-rom module and clean the connections with a soft bristled paint brush and put it back firmly in place. restart. All it was was a connection problem.

Most CD/DVD drives have a small hole in the face plate that allows you to insert a paperclip-sized object to open the drive. Just press it straight in until you feel it depress a button, and the drive should open. If it doesn't work after that, it may be dead.
Try this site : Cd drive stopped working Fix: Cd Drive Stopped Working Complete Scan. Takes 6 Mins. RegSweep.com

I had the exact same symptoms on my Compaq Presario 1700 laptop. I replace the DVD/CD drive with the 3-1/2 inch drive which worked ok. I therefore reasoned that the problem is not in the laptop but in the DVD/CD drive. Upon removing the cover and the plastic frame, I discovered there is an adapter plug that shifts the internal drive connector over to mate with the internal laptop connector. This drive is very flimsy, and I reasoned that this adaptor could lose contact if flexed often enough when loading CD's. The adaptor is held in by two screws through the plastic frame. I removed the adaptor and cleaned all pins on it and the drive connector with a good quality contact cleaner/lubricant and reassembled it. The drive worked perfectly. I tried the same trick on a used DVD/CD drive I purchased to replace my "faulty" drive that turned out to have the same problem. After having payed $100 for it. After cleaner/lubricant on the adaptor connectors, it also was restored to operation. Maybe I was just lucky with these drives but it may be worth a try.

You might have to buy a new CD/DVD drive they are farily easy to mount all you need is a phlipshead screwdriver.

i need to know how to remove the existing cd burner and replace with a new dvd/cd burner.. which screws on the bottom come off and step by step repair process. nature photo lover! Sandy

Suggested Solution (1)

Hi RC2935
Try this and see if it will help you 
Here is what you do  Click on start and then go to run type in regedt32 For Vista Click start and search for regedt32 and click on it 
Go to the following HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}  
Delete the upper and lower Filter or witch is available close window and restart the PC it will work  
This is common on the Acer, HP,Toshiba etc,etc  
if you need help let me know 
kind regards mervin

  • by Author image Merin Hoole Over a year ago

Source: Laptop CD/DVD Drive

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